Helpdesk Manager

Battle Creek, MI - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Wits Solutions Inc. (WITS) is a SBA certified 8(a) company with headquarters in the metropolitan Washington D.C. area. WITS has been providing best-in-class solutions in professional IT and administrative consulting to various Federal State Local and commercial customers. At WITS we believe in working not for our clients but with them. This is why right from the beginning; our analysts and solution-builders work closely with our clients to ensure that the project outcomes continue to deliver value long into the future.

Job Description:

Security Clearance:

Secret

Education/ Certification Mandatory:

Bachelors degree

Work Experience Mandatory:

Five (5) years relevant experience

Strong experience in CAGE Code registration operations or similar federal registration process experience.

Understands CAGE registration operations or the Federal registration process.

Manages helpdesk operations

Roles and Responsibilities:

Manager for CAGE Registrations helpdesk operations. Monitors supports and performs CAGE Code registration processing.
Coordinates responses to trouble reports.
Supervises help-desk operations.