Representative, Collection

At Saputo we bring good to the table by making high-quality products investing in our people and supporting communities around the world . As a top 10 global dairy processor we value contributions that matter and strive to foster an inclusive growth-driven work environment. Ready to bring your best

Overview of the Role

The Collection Representative will be responsible for a portfolio of accounts receivable and for reconciling investigating and resolving all outstanding invoices.

*Salary ranges from $50 000 to $62 110. Offers will vary commensurate with experience education skills and training.

We support and take care of our employees and their families by offering :

• Vacation upon hire

• Generous and complete benefit coverage with group insurance

• Group retirement plan with employer contribution

• Telemedicine and assistance program for employees and their families

• Employee Share Ownership Plan with an employer match

• Paid Parental Leave program

• Paid time off: Sick days floater days and volunteer day off

• Opportunity to contribute to a collective RRSP & TFSA

• Training and development programs

• Saputo Flex Program flexible work environment (schedule/location/time off) according to department needs

• Organized activities for employees and their families

• Advantageous discounts on Saputo products

How you will make contributions that matter:

• Manage the collection process of a given portfolio;

• Perform weekly analysis of payment agreements and investigation of all outstanding invoices and deductions;

• Resolve payment discrepancies within the required time frame;

• Document daily activities in the system;

• Ensure compliance with credit limits and management of pending orders;

• Initiate and respond to external and internal customer account inquiries;

• Reconcile accounts and prepare requests for deferrals write-offs and credit notes;

• Apply and comply with existing policies and procedures;

• Prepare all documentation relating to deductions;

• Perform all other related tasks.

You are best suited for the role if you have the following qualifications:

• College diploma or technical diploma in accounting or equivalent;

• 5 years of experience in a credit/commercial collection (B2B) environment;

• Bilingualism (French and English) in speaking and writing is essential;

• Very good knowledge of the Office suite knowledge of Maestro (asset);

• Strong interpersonal negotiation communication and customer service skills;

• Strong analytical organizational and attention to detail skills;

• Ability to solve problems;

• Ability to adapt in a context of change.

The material contained herein is provided for informational purposes only. All open jobs offered by Saputo Inc. and all companies corporations partnerships limited partnerships and other entities controlled by Saputo Inc. (collectively Saputo) on Saputos web site are subject to specific job skill requirements. The job skill requirements qualifications and preferred experience are determined by a Saputo subsidiary office or department and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance. The materials on this site are provided without warranties of any kind either expressed or implied including but not limited to warranties regarding the accuracy or completeness of the information contained on this site or in any referenced links. While Saputo attempts to update this site on a timely basis the information is effective only as of the time and date of posting. Strict confidentiality will be observed at all times. Saputo is an equal opportunity employer. The information on this site is for information purposes only and is not intended to be relied upon with legal consequence.

Saputo welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.