Director of F&B (FMX)

Reporting to the General Manager responsibilities and essential functions include but are not limited to:

Collaborative Leadership & Strategic Oversight

• Guide a complex multi-outlet food and beverage operation with clarity and teamwork
• Align departmental strategies with hotel objectives and Fairmont brand values
• Foster collaboration across culinary service banquet and events teams

Guest Experience & Brand Representation

• Deliver consistently elevated and personalized guest experiences
• Support a culture of service excellence accountability and continuous improvement
• Be visible and engaged on the floor a hands-on leader who listens and adapts

Team Development & Engagement

• Build mentor and retain a high-performing and motivated team
• Create an environment where colleagues feel valued heard and empowered to grow
• Lead performance conversations development planning and succession strategies

Culinary Experience & Innovation

• Partner with culinary and marketing teams to design creative on-trend menus and signature offerings
• Launch compelling campaigns special events and unique guest experiences
• Ensure each outlets digital and physical presence reflects Fairmonts values

Financial Performance & Operational Excellence

• Manage departmental budgets forecasts and cost controls with precision
• Identify opportunities to drive revenue and reduce expenses responsibly
• Optimize profitability in all outlets including in-room dining and events while upholding service quality
• Oversee supplier relationships and purchasing in collaboration with procurement teams

Safety Compliance & Brand Standards

• Ensure all food and beverage operations exceed hygiene health and safety standards
• Maintain audit readiness and compliance with corporate brand and local regulations
• Champion sustainability and responsible sourcing practices across all outlets

Measuring Success

• Guest satisfaction and loyalty in food and beverage touchpoints
• Operational profitability and margin improvements
• Team engagement retention and internal promotion
• Innovation in menu offerings service concepts and event execution

Strong performance in internal audits safety inspections and quality reviews

Qualifications :

• Senior-level leadership experience in high-volume luxury food and beverage operations
• Expertise across restaurants bars catering banquets and culinary management
• Strong business acumen with a proven record of driving results and team development
• An authentic collaborative leadership style that values communication and inclusivity
• Proficient in hotel systems restaurant technologies and budget management
• Degree/Diploma in Hospitality Management or related field (preferred).
• Strong knowledge of wines spirits cocktails and bar operations.
• Proven track record in staff management cost control and guest satisfaction.
• Exceptional leadership and team management skills.
• Strong interpersonal and communication abilities.
• Creativity in beverage menu development and promotions.
• Financial acumen and analytical thinking.
• Ability to work under pressure and adapt to changing demands.
• English knowledge is mandatory Portuguese speaking is a plus

Additional Information :

Our Values

Respect:

We value the needs ideas and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support one another and always stand together.

Integrity:

We build trust through mutual respect and authenticity.

Empowerment:

We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee Benefits

Join our team and enjoy a range of exclusive colleague benefits including complimentary upgrades extended stays discounted stays at Accor Fairmont and Raffles properties special discounts on dining and wellness services and additional luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits.

Remote Work :

No

Employment Type :

Full-time