Service Desk Agent
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
WE RE HIRING AS A HUNGARIAN-SPEAKING DESKTOP SUPPORT TECHNICIAN AT Poland!
Excis is a global IT support leader globally driven by innovation and collaboration. We re looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where you ll look forward to coming to work every day.
Client in 190 countries
6000 Engineers
200 Enterprise Clients
We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first.
Start your journey with Excis and grow with us!
What You ll Do:
- Troubleshoot and resolve technical issues for end-users across Windows OS (Windows 7 10) and related client systems including laptops desktops and printers using remote desktop tools like Bomgar WebEx and Windows Native tools.
- Manage user accounts and permissions within Active Directory and Exchange (2003/2007) including mailbox setup distribution lists and access rights ensuring seamless ITSM workflow through tools like Remedy or ServiceNow (SNOW).
- Provide application support for MS Office Suite (Word Excel PowerPoint Outlook Project Visio) Microsoft Teams OneDrive and VPN connectivity maintaining high standards of customer communication and service.
Requirements
- Strong technical knowledge of Windows OS Windows Servers networking fundamentals and remote access protocols.
- Experience with ITSM ticketing tools such as Remedy or ServiceNow for incident problem and request management.
- Proficiency in Active Directory and Exchange administration including user provisioning and access control.
- Hands-on familiarity with remote connectivity tools (SMS Bomgar WebEx Live Meeting) and VPN/dial-in user support.
- Solid understanding of MS Office Suite collaboration tools (Teams Skype OneDrive) and internet browsers (Explorer Chrome Firefox).
- Hungarian language fluency at least above B2 level.
Benefits
Why Join Us
At Excis your work matters. You ll be part of a dynamic hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.
Ready to make a difference and grow your career Apply now to join Excis in Hungary
and be at the forefront of IT support excellence!
Hungarian-speaking service desk agent in Poland
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Computer Skills
- Upselling
- Medical office experience
- Office Experience
- Computer Literacy
- Front Desk
- Guest Services
- Cash Handling
- Phone Etiquette
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
