This is a remote position.
Schedule: 40 hours per week 8:00 AM - 5:00 PM Monday through Friday
Client Timezone: Central Time (Texas)
Client Overview
Join a dynamic and growing service-based business that s making a real impact in their Texas market! This company has built a strong foundation with consistent lead generation and is actively scaling their operations. They believe in investing in their team members and providing opportunities for professional growth as the business expands. With a proven track record of success and a commitment to excellence this organization offers the perfect environment for someone looking to develop their skills while contributing to meaningful business growth. The company values efficiency customer service and building lasting relationships with their clients.
Job Description
Step into an essential role as a Virtual Assistant/Dispatcher where you ll be the vital link connecting customers with the services they need. This position offers an excellent opportunity to develop your communication and organizational skills in a supportive growth-oriented environment. You ll serve as the first point of contact for potential clients helping coordinate and schedule important appointments that directly contribute to business success. As the company continues to scale and expand you ll have the chance to take on additional responsibilities and grow your career alongside the organization. This role is perfect for someone who enjoys variety in their work values clear communication and wants to be part of a team that s making a difference.
Responsibilities
- Make outbound calls to incoming leads to establish initial contact and build rapport
- Schedule appointments and coordinate timing with prospects to ensure smooth operations
- Handle routing and dispatching tasks to optimize service delivery
- Conduct professional email follow-ups with leads and prospects to maintain engagement
- Maintain organized and accurate records of all lead interactions and communications
- Support expanding business operations with additional administrative tasks as the company grows
- Collaborate with the team to ensure seamless customer experience from first contact through service delivery
Requirements
- Excellent verbal communication skills with a professional phone manner for customer interactions
- Strong organizational abilities to manage multiple leads appointments and priorities effectively
- Basic computer proficiency for scheduling systems email management and record keeping
- Reliable high-speed internet connection and quiet professional workspace
- Ability to work independently during US Central Time business hours with minimal supervision
- Professional demeanor when representing the client s business to prospects and customers
- Adaptability and willingness to learn new processes as the business evolves and grows
- Previous experience in customer service administrative support or similar role preferred but not required
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
ZR27971JOB
Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB