Executive Assistant (ZR28065JOB)

Manila - Philippines

Monthly Salary: 65000 - 65000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Schedule:

40 hours/week
Monday-Friday 8am-5pm Pacific Time
Weekend on-call coverage (typically less than 2 hours per weekend)

Client Timezone: Pacific Time

Client Overview

Join a thriving nanny placement agency that makes a meaningful impact by connecting families with qualified childcare professionals. This established agency operates as the trusted intermediary between families seeking exceptional childcare and experienced nannies facilitating life-changing matches that support both working parents and childcare professionals. The company has built a strong reputation in their local market and is now expanding their operations with remote team members to better serve their growing client base. You ll be joining a collaborative family-focused organization where your work directly contributes to creating positive outcomes for families and caregivers alike.

Job Description

This dynamic role combines client relationship management operations coordination and administrative excellence in the childcare placement industry. As the Executive Assistant you ll serve as the central hub connecting families nannies and internal team members throughout the entire placement process. You ll manage the full client journey from initial inquiry through successful placement ensuring smooth operations and exceptional service delivery. This position offers variety relationship-building opportunities and the satisfaction of facilitating meaningful connections that make a real difference in families lives. You ll work closely with the existing recruitment team while taking ownership of the client-facing operations that drive the business forward.

Responsibilities

Conduct professional intake calls with families seeking nanny placement services gathering detailed requirements and preferences
Serve as the primary point of contact and trusted advisor throughout the entire placement process
Coordinate and schedule interviews between families and qualified nanny candidates
Draft review and manage placement contracts and related documentation
Proactively follow up with nannies to ensure punctual attendance at scheduled interviews
Collaborate effectively with the recruitment team to facilitate optimal candidate-family matches
Oversee day-to-day operational workflows and ensure all processes run smoothly and efficiently
Provide responsive weekend on-call support for urgent client requests and last-minute scheduling changes
Maintain accurate records and tracking systems for all placements and client interactions
Support operational management initiatives including scheduling optimization and process improvements

Requirements

Exceptional verbal and written communication skills for professional interactions with families and childcare professionals
Strong organizational abilities with proven experience managing multiple priorities and deadlines simultaneously
Previous experience in client service customer support or relationship management roles
Demonstrated ability to work independently while maintaining high attention to detail
Comfort with technology platforms CRM systems and standard business software
Availability during Pacific Time business hours with flexibility for occasional weekend on-call duties
Professional demeanor with the ability to handle sensitive family situations with discretion and empathy
Experience in scheduling coordination or administrative roles preferred
Interest in the childcare industry and supporting families in their care giving needs

Independent Contractor Perks

HMO Coverage for eligible locations
Permanent work from home
Immediate hiring

ZR28065JOB

Advanced proficiency in QuickBooks Online HR experience with an AU-based client/company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB

This is a remote position. Schedule: 40 hours/week Monday-Friday 8am-5pm Pacific Time Weekend on-call coverage (typically less than 2 hours per weekend) Client Timezone: Pacific Time Client Overview Join a thriving nanny placement agency that makes a meaningful impact by connecting famili...