Our client a Starlink products reseller is seeking to hire an Installation & Service Technician.
Job Purpose:
To carry out efficient installations deliver quality technical support resolve issues promptly and ensure high customer satisfaction while identifying potential sales opportunities.
Key Responsibilities:
Install and service Starlink kits following set standards and schedules.
Diagnose and resolve technical issues on-site ensuring first-time fix.
Educate customers on product use and provide after-sales support.
Maintain accurate documentation reports and proper use of tools.
Act as a brand ambassador promoting referrals and identifying sales opportunities during installations.
Requirements
Requirements:
Diploma in a relevant technical field.
3 5 years experience in installation/technical support (Starlink or related telecom products preferred).
Strong technical communication and customer service skills.
Ability to work independently meet targets and ensure quality service delivery.
Our client a Starlink products reseller is seeking to hire an Installation & Service Technician. Job Purpose:To carry out efficient installations deliver quality technical support resolve issues promptly and ensure high customer satisfaction while identifying potential sales opportunities.Key Respon...
Our client a Starlink products reseller is seeking to hire an Installation & Service Technician.
Job Purpose:
To carry out efficient installations deliver quality technical support resolve issues promptly and ensure high customer satisfaction while identifying potential sales opportunities.
Key Responsibilities:
Install and service Starlink kits following set standards and schedules.
Diagnose and resolve technical issues on-site ensuring first-time fix.
Educate customers on product use and provide after-sales support.
Maintain accurate documentation reports and proper use of tools.
Act as a brand ambassador promoting referrals and identifying sales opportunities during installations.
Requirements
Requirements:
Diploma in a relevant technical field.
3 5 years experience in installation/technical support (Starlink or related telecom products preferred).
Strong technical communication and customer service skills.
Ability to work independently meet targets and ensure quality service delivery.
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