SALES AGENT-RETAIL OUTLET
SALES AGENT-RETAIL OUTLET
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Job Description
Job Summary:
We are seeking a dynamic goal-oriented Sales Agent to join our growing retail team. This role is critical in driving revenue through exceptional customer service product expertise and proactive selling. The ideal candidate will be passionate about sales thrive in a fast-paced retail setting and play a key role in delivering a world-class shopping experience.
Key Responsibilities:
Sales & Customer Engagement
Greet engage and build rapport with customers to identify their needs and offer tailored product solutions.
Drive in-store sales through upselling cross-selling and promoting ongoing offers or loyalty programs.
Achieve and exceed daily weekly and monthly sales targets and KPIs.
Operational Excellence
Process transactions quickly and accurately using the POS system.
Maintain optimal stock presentation replenishing merchandise and reporting stock variances.
Ensure store cleanliness visual merchandising standards and product placement are consistently upheld.
Customer Service & Experience
Resolve customer issues with professionalism and empathy ensuring customer satisfaction and retention.
Provide detailed product knowledge and recommendations that enhance the customer journey.
Actively gather customer feedback and report trends to management for business improvement.
Team & Brand Representation
Act as a brand ambassador by reflecting company values and appearance at all times.
Collaborate with teammates to ensure smooth store operations and knowledge sharing.
Requirements
Requirements
Qualifications:
Education: Diploma/degree in Sales Marketing or Business is an added advantage.
Experience 2 3 years in retail sales or customer-facing roles preferably in cosmetic products fashion or electronics.
Tech Skills: Proficient with POS systems and basic inventory software.
Outstanding communication and interpersonal skills
Strong persuasion and negotiation abilities
Customer-centric mindset with attention to detail
High levels of integrity energy and reliability
Ability to work independently and as part of a team
Willingness to work flexible shifts weekends and public holidays
Employment Type
Full Time
