Business Development Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Virtual Binz LLP is looking for a dynamic and results-driven Business Development Manager (BDM) to drive growth across our BPO/KPO service verticals with a primary focus on US-based clients. The BDM will be responsible for client acquisition relationship management and strategic expansion into key outsourcing areas such as back-office operations customer support data processing finance & accounting and AI-enabled services.
This role is a critical part of our expansion plans ideal for someone who understands the nuances of global outsourcing and can position Virtual Binz LLP as a strategic partner for operational efficiency and cost transformation.
Requirements
Key Responsibilities
Lead Generation & Prospecting
Identify and engage potential clients across industries including insurance healthcare logistics finance and e-commerce.
Leverage tools like LinkedIn cold outreach webinars and industry associations to generate leads.
Develop and maintain a strong pipeline of qualified prospects.
Client Acquisition
Present Virtual Binz LLP s BPO/KPO solutions tailored to each client s operational needs.
Create customized proposals and pitch decks highlighting our value proposition.
Lead contract negotiations and close deals to meet monthly/quarterly revenue targets.
Account Management
Build and maintain long-term relationships with US-based clients.
Coordinate with Indian delivery teams to ensure seamless project execution.
Monitor service performance address escalations and drive customer satisfaction and retention.
Market Research & Strategy
Track outsourcing trends automation/AI adoption and emerging BPO/KPO demands in the US.
Analyze competitor offerings and market positioning.
Recommend new service lines and upselling opportunities based on client feedback and market needs.
Requirements
Requirements
3 7 years of experience in business development sales or account management in the BPO KPO or outsourcing industry.
Strong understanding of US business culture and operations with exposure to one or more domains such as customer service insurance healthcare finance or data management.
Proven ability to meet and exceed sales targets.
Excellent communication presentation and client-facing skills.
Flexibility to work in US time zones as needed.
Preferred Qualifications
Experience in offshore outsourcing and working with remote delivery teams.
Familiarity with CRM tools proposal creation and pipeline management.
Existing network of US-based decision-makers in relevant industries.
Knowledge of AI-enabled BPO tools and platforms is a plus.
Minimum of 2-4 years of experience in International BPO operations management. Proven leadership skills with the ability to manage large, diverse teams. Excellent communication, interpersonal, and client-facing skills. Strong organizational skills with the ability to multitask and prioritize effectively. Preferred Qualifications: Experience in BPO services.
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Marketing
- Cold Calling
- Account Management
- Territory Management
- Salesforce
- Affiliate Marketing
- CRM Software
- negotiation
- Lead Generation
