Client Liaison Inbound Call Centre
Client Liaison Inbound Call Centre
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1 Vacancy
Job Description
EMPLOYMENT TYPE : Permanent
SECTOR : Sales
BASIC SALARY : R10 000.00 Benefits
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- 2 years of call centre/telesales experience
- Proven track record of success in telesales or in a call centre
- Fluent in English and Afrikaans (100% requirement)
- Proficiency in Microsoft Office (Word Excel PowerPoint)
- Patience when dealing with customers
- Ability to communicate and build rapport with clients
- Target-driven
- Fluent in English and Afrikaans non-negotiable
DUTIES:
- Customer Assistance: Assess client needs and provide product recommendations based on customer preferences.
- Product Knowledge: Possess detailed knowledge about the products being sold including materials design features dimensions and care instructions.
- Sales Process: Explain the benefits of different products answer questions and handle customer objections. Upsell or cross-sell complementary items such as accessories or warranties.
- Providing Information on Delivery & Assembly: Inform customers about delivery timelines costs and any assembly or set-up options available. Arrange for deliveries or coordinate with logistics teams.
- Meeting Sales Targets: Work toward achieving sales targets through effective customer interaction and closing sales.
Should you meet all the requirements apply on our website at today.
Should you not hear back from us within 10 working days please consider your application as unsuccessful. We will retain your credentials for future similar roles.
Employment Type
Full-Time
