Client Success Specialist Packhouse Systems Support

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profile Job Location:

Cape Town - South Africa

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Intro

Client Success Specialist - Packhouse Systems Support - Cape Town WC Western Cape

ð Were Hiring Client Success Specialist: Pack House System Supportð Location: Durbanville Cape Town (Onsite)
ð Type: Full-time

Job Specification

ð About DiPAR SystemsDiPAR Systems is a specialist software company serving the fruit industry since 2002. Our solutions connect every part of the fruit supply chain from breeding and nursery operations through to farm management packhouse cold store export logistics & fruit accounting.

Offer

ðð¼ The Role Client Success Specialist: Pack House System SupportAs a Client Success Specialist youll be the bridge between our clients and our software. Youll ensure users get maximum value from our systems through training support and relationship play a key role in implementing and supporting tailored software solutions that deliver the reliability depth and flexibility DiPAR is known for.ð Key Responsibilities
  • Act as the first point of contact for clients via phone email remote session or in person.
    Guide clients through the implementation training and support of DiPARs software solutions.
    Build long-term relationships with client teams and stakeholders.
    Test and validate system updates or custom modifications.
    Deliver client implementation training & support sessions remotely and onsite.
    Participate in after-hours or standby support on a rotational basis.
ðâï About YouYoure a people-focused problem solver who thrives in dynamic environments. You enjoy technology understanding how systems work and helping others use them effectively.â What You Bring
  • Strong communication skills in English (Afrikaans beneficial).
    A collaborative solutions-driven mindset.
    Ability to work both independently and within a team.
    Comfort in fast-paced evolving environments.
    Technical aptitude or experience in ERP / software systems / agri-business (advantageous).
ð Why Join DiPAR
  • Be part of a team transforming the fruit industry through innovative software.
    Work on meaningful projects that impact food supply chains and sustainability.
    Join a supportive environment that values learning and collaboration.
    Hybrid flexibility with opportunities to visit client sites and see your work in action.
ð Ready to ApplyIf youre passionate about helping people succeed with technology and want to work in an industry that feeds the world wed love to hear from you.ð Send your CV to:
ð Learn more:

Monthly Salary: R10000 - R25000

Required Experience:

IC

Job IntroClient Success Specialist - Packhouse Systems Support - Cape Town WC Western Capeð Were Hiring Client Success Specialist: Pack House System Supportð Location: Durbanville Cape Town (Onsite) ð Type: Full-timeJob Specificationð About DiPAR SystemsDiPAR Systems is a specialist software compan...
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