Technical Call Centre Operator

Nigel - South Africa

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services Nigel for the position of:

TECHNICAL CALL CENTRE OPERATOR

Job Summary: (not limited to)

Answering or making calls related to vehicle on road breakdowns.
Responding efficiently and accurately to calls received.
Engaging in active listening confirming and clarifying information to ensure procedural activation of support staff.
Constant follow up and feedback on all calls received.
Utilising software databases and relevant tools appropriately to ensure swift resolution of all calls received.
Adhere to all company policies and procedures

Requirement:

Matric
Minimum 2 years experience in Technical / Mechanical environment.
Understanding Truck and Trailer functionality and terms.
Shift (Day & Night) and weekend work required.
Proficiency with computers Word Excel Tracking etc.
Excellent written & verbal communication skills.
Strong time management and decision-making skills.
Fluency in multiple languages will be an advantage.

Remuneration:

To be discussed in the interview

Please apply here or e-mail your CV to

** CVs must be sent to this email only with WSHOP CALL CENTRE in the subject line.

Applications will close on Friday 5^th December 2025 at the close of business.

A career opportunity exists at REINHARDT TRANSPORT GROUP Technical Services Nigel for the position of:TECHNICAL CALL CENTRE OPERATORJob Summary: (not limited to)Answering or making calls related to vehicle on road breakdowns.Responding efficiently and accurately to calls received.Engaging in active ...