At AQA were committed to advancing education and were committed to our people. As the largest provider of academic qualifications in the UK we mark over 10 million exam papers each year and its our people who make this happen.

Subject Support Manager Science

6 month Fixed Term Contract - Expected start date January 2026

Manchester: 41500 - 47000

Milton Keynes: 43000 - 49000

Hybrid: one day in the office per week plus extensive national travel including overnight stays

Be part of a subject area thats expected to be at the forefront of curriculum reform where your passion for Science can shape how over 500000 GCSE and 30000 A-level students experience the subject and help AQA maintain its leading position in the GCSE and A Level market.

If youre ready to take your passion for Science beyond the classroom and influence how thousands of students experience the subject this is your opportunity to make a national impact.

About the role
This role is ideal for teachers looking to broaden their impact or for those who have moved beyond classroom teachingperhaps into consultancy EdTech CPD or other education-focused sectorsand now want to influence education more broadly through AQA.

Purpose

Working in a wider Subject Support team of 30 that is continuing to grow youll support teachers in delivering qualifications across science subjects. Drawing on your assessment and curriculum knowledge youll help shape how our qualifications are delivered in classrooms. This role plays a key part in preparing for curriculum reform and influencing national education beyond individual schools. Youll also help position AQA as the board of choice for science building on our strong market share in the subject.

In this role youll be responsible for:

• Representing AQA and delivering key subject messages to external audiences.
• Supporting schools centres and teachers with subject-related queries and planning and delivering our Science specifications.
• Engaging with teachers both face-to-face and online to support continuous improvement and subject confidence.
• Building strong relationships with subject stakeholders and using insights to shape future developments.
• Gathering and analysing data and customer feedback using relevant tools to inform decisions and improve delivery.
• Collaborating with internal teams such as Product Management Marketing Sales and Events to ensure alignment and smooth delivery.

Whats in it for you

This role offers the chance to make a meaningful impact on education while growing your career.

• Exposure to impactful work influencing national education.
• Opportunities for growth and professional development.
• Flexible working arrangements with a focus on work-life balance.
• A 35-hour working week with 25 days annual leave rising with service plus bank holidays and extra closure days around Christmas
• AQAs inclusive and values-led culture.

Diversity and inclusion statement

At AQA we are committed to fostering a workplace that celebrates diversity and promotes equity and inclusion. We believe that a diverse team brings richer perspectives and drives better outcomes. Our ED&I strategy ensures that everyoneregardless of religion ethnicity gender identity or expression age disability sexual orientation or backgroundis valued respected and empowered to thrive. We actively promote inclusive language avoid stereotypes and strive for representation across all dimensions of diversity. We welcome applications from individuals of all backgrounds and lived experiences.

Application process

To apply please submit your CV and a cover letter. The deadline for applications is 11:59pm 12th October 2025. The selection process includes CV screening a presentation and a strucred interview.

Week commencing 13th for Teams interviews

Week Commencing 20th or 27th October for Face to Face interviews.

Offers will be timed to align with October half-term resignation periods.

Please note that an Enhanced DBS will be required for the successful candidate.

#CRE23

Recruitment Agencies

We have a preferred supplier list (PSL) in place.

Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary

The key purpose of your role is to support customers improve customer satisfaction and experience to achieve Customer and Product and organisational objectives. Your role will contribute to and support the planning and delivery of all activities for your subject(s).

The focus will be supporting customers and selling our qualifications through subject expertise to retain and grow our market share. You will also be responsible for using your subject expertise to provide internal consultancy plus building and maintaining relationships with external stakeholders where needed.

The role will require extensive national travel to represent AQA deliver to customers and collaborate with internal and external :
To understand the educational landscape particularly within your subject area.
To understand and engage with the strategic priorities of AQA and its evolving structure.

Activities:

Achieve challenging goals and milestones for delivery of your subject(s).
Contribute to planning monitoring and delivering Customer and Product priorities for your subject(s) Eg) contribute to the creation monitoring and delivery of subject focused annual plans
Use relevant systems reports and dashboards to support and record delivery for your subject to meet delivery targets.
Lead and support projects or workstreams within Customer and Product which are of a commensurate level to your role maximising development opportunities.
Engage with key stakeholders to support planning and delivery of priorities e.g. Product Management Marketing Sales Customer Training and Events.
Contribute to effective identification and management of risks and dependencies.
Ensure your work supports continuous improvement in process and delivery to improve customer experience and satisfaction.
Collaborate with other teams to help reduce failure demand from customers e.g improved first contact resolution of customer enquiries.
Promote customer centricity be an advocate for the customer across the business and provide subject based customer insight.
Be a brand advocate for AQA with customers and associates.
Represent the team subject and Customer & Product as part of wider organisational projects and priorities.
Contribute to business wide processes where needed to support customer facing activity eg) incident management and awarding.
Responsible for the engagement and management of associates to support delivery to customers within your subject(s) in line with the AQA associate strategy.

Engage with and influence subject level stakeholders such as subject associations and learned societies to build advocacy and support and to provide both stakeholder and customer insight to inform current and future developments eg At times of reform

Present at stakeholder events in collaboration with the Product Management team in line with the product growth strategy in order to influence stakeholder views and decisions to ensure AQA is seen as the board of choice for the subject.


To be successful in this role you will need to demonstrate:
An excellent understanding of the subject specifications and current pedagogy
Excellent communication and presentation skills in line with AQA brand and tone of voice
Former teaching experience or ability to demonstrate credibility with teachers
Leadership skills including stakeholder engagement and collaborative working
Influencing and brand advocacy
Organisation planning and prioritisation skills
A continuous improvement mindset
A big picture mindset
The ability to have robust conversations with customers and stakeholders own and deliver corporate messages
Ability use relevant data to inform effective delivery and support monitoring of impact to customers
Modelling of organisational values and behaviours
An understanding of AQAs assessment products processes and practices relevant to your subject(s)