Night Auditor
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Job Location:
Wellington - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Sofitel Wellington invites you to elevate your career as our Night Auditor where precision meets luxury.
As the guardian of the Hotels overnight operation you will ensure the smooth reconciliation of daily revenue and trading while upholding the highest standards of guest satisfaction safety and security. With meticulous attention to detail you will complete financial audits prepare reports and safeguard the integrity of our accounts.
Beyond numbers you will also be the overnight host of Sofitel. Assisting with guest inquiries handling requests with grace and ensuring every experience remains seamless and magnifique. If you thrive on responsibility accuracy and hospitality this role offers the perfect blend of finance and guest engagement within a five-star environment.
In this role you will:
- Conduct accurate nightly audits and reconcile daily hotel revenue
- Prepare and distribute financial reports ensuring integrity of all accounts.
- Safeguard the safety and security of the property overnight.
- Oversee smooth operations during the night shift supporting guest services as required.
- Assist with housekeeping or room service requests during overnight hours.
- Anticipate and resolve guest inquiries or concerns with professionalism.
- Deliver exceptional service for VIP guests ensuring personalized attention.
- Handle escalated issues diplomatically maintaining guest satisfaction.
- Uphold hotel standards policies and procedures at all times.
The successful candidate must be able to work on a rotating roster including weekends and public holidays.
Working hours: 11:00pm 7:30am
This role is full-time permanent (40 hours per week) Remuneration: $27.68 per hour Night Shift Allowance (Hours worked between 12am - 5am are paid at 1.25x the ordinary hourly rate)
Qualifications :
Must Have:
- Strong numerical accuracy and attention to detail.
- Service-focused personality with a genuine passion for hospitality.
- Ability to work independently overnight and remain calm under pressure.
- Excellent communication and problem-solving skills.
- Ability to collaborate and work cohesively as part of a team.
- Legal right to work in New Zealand.
- Immaculate grooming and personal presentation.
Desirable:
- Previous hotel night audit or finance-related experience.
- Knowledge of hotel operations systems and guest service standards.
- Experience in luxury hospitality or a five-star environment.
Additional Information :
Benefits:
- Free staff meal provided during shift
- Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards.
- Annual reward of a free nights accommodation at the hotel (did we say there is breakfast and dinner included)
- Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
- Work Your Way - Flexibility to ensure a work life balance!
- Incredible Accor Heartist Benefits - including discounted Food & Beverage Accommodation Worldwide
- Accors refer-a-friend bonus
- Accors Parental Leave Scheme
- Access to our Employee Assistance Program
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Service
- Hotel Experience
- Hospitality Experience
- Guest Relations Experience
- Math
- Windows
- Facilities Management
- Night Audit
- Front Desk
- Guest Services
- Phone Etiquette
- Word Processing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
