Vice President HR Business Partner

About the Role: Freshworks is seeking a dynamic visionary and highly influential Vice President of Human Resources India to lead our people strategy for one of our most critical regions. This senior leadership role will be a key driver of organizational success by aligning HR strategy with business priorities across multiple domains serving as India Site Leadership POC strategic HR Business Partner for non-tech functions HR Business Partner for our Global Engineering organization and an executive sponsor for our CSR initiatives. The role offers a unique blend of site leadership global impact and deep business partnership perfect for a leader who thrives on shaping culture enabling growth and building high-performing engaged teams at scale.

Key Responsibilities

1. India Site Leadership & Regional People Strategy

Serve as the primary HR point-of-contact for India ensuring smooth operations a thriving workplace culture and strong governance across our sites.

Act as a trusted advisor to the India Executive Leadership on talent culture and organizational priorities.

Represent India HR in global forums advocating for local priorities while aligning with global business and people strategies.

2. Global Engineering HR Leadership

Serve as the global HRBP for the Engineering organization supporting senior engineering leaders to scale high-performing distributed teams.

Enable leadership effectiveness talent development and engagement across global engineering hubs.

Leverage data-driven insights to proactively address capability gaps retention challenges and cultural integration needs.

3. Strategic HR Business People Partner leader

Lead the people partner organization that drives growth and scale for people experiences across the region.

Partner with the Shared Services leader to streamline processes and people experiences across the company.

Support change management efforts that enhance agility employee engagement and business alignment.

4. CSR & Community Engagement

Oversee and shape Corporate Social Responsibility (CSR) strategy driving impactful programs that strengthen our brand and community connections.

Partner with business and CSR leaders to embed social responsibility into the organizational culture

Qualifications :

20 years of progressive HR leadership experience including at least 5 years in senior executive roles.

Proven track record in site leadership and partnering with CXO-level executives in complex global organizations.

Deep experience as a HR Business Partner in global companies or large multi-national companies with experience in handling multiple functions with a high level of understanding of technology

Demonstrated success in driving organizational change building leadership capability and scaling HR in high-growth or transformational environments.

Strong business acumen strategic agility and ability to balance long-term vision with hands-on execution.

Exceptional stakeholder management and influencing skills across matrixed multi-cultural environments.

MBA in HR / MSW preferred; bachelors degree required.

Why Join Freshworks

At Freshworks we believe in creating experiences that customers love and the same applies to our employees. As the VP of HR India you will:

Shape the people strategy for one of our largest talent hubs.

Influence global HR priorities while ensuring strong local execution.

Partner with some of the brightest minds in technology and business.

Lead initiatives that impact our culture community and business outcomes.

If you are a strategic thinker cultural architect and passionate advocate for people this is your opportunity to leave a lasting mark on a fast-growing global organization.

Additional Information :

Role reports to: Group VP Global Business Partners Work Set up - Hybrid (Tuesday Wednesday and Thursday in office)

At Freshworks we have fostered an environment that enables everyone to find their true potential purpose and passion welcoming colleagues of all backgrounds genders sexual orientations religions and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant richer environment that boosts the goals of our employees communities and business. Fresh vision. Real impact. Come build it with us.

Remote Work :

No

Employment Type :

Full-time