EmailChat Support Specialist

New York City, NY - USA

Monthly Salary: $ 30 - 33

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

Join our dynamic team at Nitex a leading company in the Apparel & Fashion industry as an Email/Chat Support this role you will be responsible for providing excellent customer service through email and chat channels. If you have a passion for fashion and enjoy helping customers then this is the perfect opportunity for you.

Location: United States (Remote)

Responsibilities:

Respond to customer inquiries and provide solutions via email and chat
Assist customers with product information order status and returns
Resolve customer complaints and issues in a timely and professional manner
Collaborate with other departments to ensure customer satisfaction
Maintain accurate records of customer interactions

Qualifications:

1 years of experience in customer service or support role
Excellent written and verbal communication skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills
Knowledge of Apparel & Fashion industry preferred

If you are a team player with a positive attitude and a passion for helping customers then we want to hear from you. Apply now to join the Nitex team!

Requirements

1 years of experience in customer service or support role

Excellent written and verbal communication skills

Ability to multitask and prioritize in a fast-paced environment

Strong problem-solving skills

Knowledge of Apparel & Fashion industry preferred

Benefits

Benefits:

Competitive salary.

Comprehensive benefits package including medical dental and vision.

Paid time off and holidays.

Professional development and training opportunities.

Required Skills:

1 years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Knowledge of Apparel & Fashion industry preferred

Required Education:

1 years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsKnowledge of Apparel & Fashion industry preferred

This is a remote position.Join our dynamic team at Nitex a leading company in the Apparel & Fashion industry as an Email/Chat Support this role you will be responsible for providing excellent customer service through email and chat channels. If you have a passion for fashion and enjoy helping cu...