EmailChat Support Specialist
EmailChat Support Specialist
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$ 30 - 33
1 Vacancy
Job Description
This is a remote position.
Join our dynamic team at Nitex a leading company in the Apparel & Fashion industry as an Email/Chat Support this role you will be responsible for providing excellent customer service through email and chat channels. If you have a passion for fashion and enjoy helping customers then this is the perfect opportunity for you.
Responsibilities:
- Respond to customer inquiries and provide solutions via email and chat
- Assist customers with product information order status and returns
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions
Qualifications:
- 1 years of experience in customer service or support role
- Excellent written and verbal communication skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving skills
- Knowledge of Apparel & Fashion industry preferred
If you are a team player with a positive attitude and a passion for helping customers then we want to hear from you. Apply now to join the Nitex team!
Requirements
Benefits
Benefits:
Competitive salary.
Comprehensive benefits package including medical dental and vision.
Paid time off and holidays.
Professional development and training opportunities.
Required Skills:
1 years of experience in customer service or support role Excellent written and verbal communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Knowledge of Apparel & Fashion industry preferred
Required Education:
1 years of experience in customer service or support roleExcellent written and verbal communication skillsAbility to multitask and prioritize in a fast-paced environmentStrong problem-solving skillsKnowledge of Apparel & Fashion industry preferred
Employment Type
Full Time
