IT Support 14481

Menands, NY - USA

Monthly Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Title: IT Support
Client: Not Specified
Location: Menands NY
Duration: 30 Months
Work Hours: 40 Hours/Week

Job Description:

Provide Level 2 IT support and helpdesk services including handling customer calls resolving application-related issues enforcing security compliance policies documenting procedures delivering user training troubleshooting access and hardware issues and supporting physical IT setup including cable management and equipment handling.

Mandatory Skills:

Helpdesk and Level 2 application support
Security compliance review and enforcement
Documentation and training material development
User access hardware and application troubleshooting
Physical IT support (lifting equipment cabling)
Ticketing systems (ITSM Redmine or equivalent)

Desirable Skills:

Experience in employee IT training delivery
Strong customer service and communication skills

Title: IT Support Client: Not Specified Location: Menands NY Duration: 30 Months Work Hours: 40 Hours/Week Job Description: Provide Level 2 IT support and helpdesk services including handling customer calls resolving application-related issues enforcing security compliance policies documenting proc...