IT Project Engineer

The 20 LLC is a premier Managed Service Provider delivering enterprise-class IT services to businesses nationwide. We specialize in supporting organizations across a wide range of industries - including legal financial healthcare and more - by providing secure scalable and reliable technology solutions. Our team is passionate about helping clients thrive through proactive support strategic IT guidance and cutting-edge infrastructure.

Were looking for a Project Engineer to join our teamsomeone who thrives in collaborative environments and brings technical expertise to infrastructure and systems projects. This role is centered around delivering well-architected high-performing IT solutions for our clients in coordination with project managers technical leads and client stakeholders. You wont be handling reactive support ticketsyoull be designing building and implementing systems that move projects forward.

Key Responsibilities:

• Serve as a technical contributor on IT infrastructure and systems projects collaborating with project managers fellow engineers and client teams.

• Plan configure upgrade and deploy complex solutions including servers networking equipment identity platforms and hybrid environments.

• Participate in project scoping solution design documentation and implementation planning.

• Develop and implement system configurations for Active Directory file sharing virtualization platforms and hybrid cloud environments.

• Perform diagnostics and root-cause analysis for project-related issues and oversee remediation efforts.

• Ensure technical deliverables meet quality standards and client requirements.

• Create or update technical documentation related to deployed systems configurations and environments.

• Participate in internal design reviews and contribute to the continuous improvement of project delivery standards.

• Accurately log time and update task statuses regularly.

• Work and coordinate directly with local teams as your remote hands to complete onsite tasks.

Required Skills & Experience:

• 35 years of experience in infrastructure engineering systems administration or a similar role focused on project delivery.

• Creative and quick thinking required to succeed as a remote engineer on systems you cannot physically access.

• Hands-on experience with Microsoft technologies including:

  • Windows Server (Print DNS DHCP DFS FSMO roles)

  • Mixed-version server upgrades

  • Active Directory and Group Policy

  • Azure AD and hybrid identity environments

• Deep understanding of virtualization platforms such as VMware and/or Hyper-V.

• Familiarity with auditing troubleshooting and configuring firewalls switches and APs in both simple and complex networks including VLANs QoS Layer 3 routing etc.

• Able to manage multiple concurrent projects with strong time management accurate time entries and independent delivery of tasks.

• General understanding of cloud technology to assist with on-prem migrations.

Benefits:

• Incredible company culture built on drive and collaboration

• Comprehensive benefits including medical dental vision supplemental coverage plus HSA/FSA options

• Competitive 401(k) participation with up to 4% contribution match

• Certification reimbursement to support your continued development

• Meaningful opportunities for advancement within a growing organization

Physical Requirements:

The physical requirements below describe the essential job functions needed to complete this job.

• Consistent hand and finger dexterity necessary to operate computer equipment
• Consistently required to sit stand walk talk hear and see
• Routine use of hands to type
• Occasional need to stoop kneel crouch twist crawl reach and stretch
• Occasional need to walk around the office
• Consistent vision abilities required; close vision depth perception and ability to focus
• Occasional need to lift and/or move up to 30 pounds

Work Environment/Conditions:

• The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work)
• Work is in an open office environment with steady conversation and interruption

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities duties and skills required of the individual(s) holding this position.