Corporate Technology – Manager English

Ready to build the future with AI
At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.
Inviting applications for the role of Corporate Technology Manager - English
The IT Site Lead will be responsible for maintaining regular governance with various business and IT stakeholders ensuring overall site stability and performance from an IT standpoint. This role requires a strong understanding of IT infrastructure project management and effective communication skills to collaborate with multiple teams and drive successful outcomes.

Responsibilities:
Establish and maintain regular governance processes with business and IT stakeholders to understand site requirements address concerns and ensure alignment with IT strategies.
Oversee the day-to-day operations of the sites IT infrastructure ensuring stability reliability and performance.
Coordinate with the IT team to plan implement and maintain IT systems including hardware software and network infrastructure.
Collaborate with business units to identify IT needs prioritize projects and ensure timely delivery of IT solutions to support business operations.
Conduct regular site audits to assess IT infrastructure identify potential risks and implement appropriate measures to mitigate them.
Monitor and analyze site performance metrics identify areas for improvement and develop action plans to enhance IT performance.
Manage relationships with external vendors ensuring compliance with service level agreements and driving continuous improvement.
Stay up to date with the latest IT trends technologies and best practices and make recommendations for their implementation to enhance site IT capabilities.
Develop and maintain documentation related to IT infrastructure processes and procedures ensuring accuracy and accessibility for the sites IT operations.

Qualifications we seek in you!
Minimum Qualifications

Bachelors degree in information technology Computer Science or a related field is a plus.
Proven experience in a similar role preferably in a multi-site environment.
Strong knowledge of IT infrastructure including servers networks storage and security systems.
Proficient in project management methodologies and tools.

Preferred Qualifications / Skills:
Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
Strong analytical and problem-solving abilities to identify and address IT-related challenges.
Ability to prioritize and manage multiple tasks simultaneously in a fast-paced environment.
Certifications such as ITIL PMP or CCNA are a plus.
Ability to adapt to changing technologies and industry trends

Why join Genpact
Lead AI-first transformation Build and scale AI solutions that redefine industries
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills
Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace
Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.