Principal Distribution (Airline Retailing Modernization)

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Key Responsibilities:

The Principal - Distribution (Airline Retailing Modernization) is responsible for contributing to the execution of Uniteds distribution strategy including designing and managing the implementation of requirements that will modernize Uniteds product distribution capabilities with third parties. This position has a strong focus on program and project management requiring effective interaction with internal and external resources to drive addition this role provides vital support of commercial negotiations and partnerships. This role requires about 10% of domestic travel and 5% international travel.

Distribution Program Management: Drive implementation of United NDC services development and adoption ensure continuous improvement lead projects to effective on time conclusion:

• Analyze and generate actionable insights from structured and unstructured data
• Collaborate with internal teams to review feedback and insights recommend changes for implementation and identify trends and opportunities
• Write business requirements initiate projects lead projects measure results
• Estimate track and manage development costs and budgets
• Ensure efficient service support in production environment for our APIs
• Schedule and maintain trending reports and alerts to key business stakeholders
• Performing detailed analysis of cost and revenue implications of distribution through Uniteds direct channels and through third parties
• Communicate plans and progress of the modernization program to stakeholders from Executive to working group level both within various United departments and with partner companies
• Represent United within the IATA industry standard community and effectively drive the standards to enhance and enable Uniteds strategy will require frequent international travel

Manage Partner Implementation Program: Refine and oversee commercial and technical processes for third-party sellers and aggregators to connect to Uniteds APIs:

• Create communicate and manage onboarding processes for partners connecting to United APIs

• Identify and prioritize partners and methods for expansion of NDC distribution

• Responsibly represent Uniteds commercial terms and legal requirements and negotiate agreements with sellers and aggregators

Note: This position offers a hybrid work arrangement with in-office requirements 50% of the time in Chicago IL. This position will also travel up to 15% of the time.

Whats needed to succeed (Minimum Qualifications):

• Bachelors degree
• 4 years equivalent work experience required
• 2 years work experience in Distribution Reservation/Ticketing and/or Travel Industry technology required
• Experience in analytical role (analysis information science data visualization or another relevant quantitative field)
• Experience in developing and fostering relationships with leaders across all levels
• Project and/or Program management experience
• Experience with leading strategic and commercial discussions with internal and external business groups
• Proficiency with XML (read understand syntax efficient troubleshooting)
• Expertise with quantitative analysis tools and querying relational databases (SQL SAS R)
• Excellent analytical aptitude including ability to develop sound insights across multiple data sources
• Significant experience with online travel agencies metasearch engines and knowledge of corresponding data sources preferred
• Initiative self-motivation and a strong sense of urgency
• Ability to prepare executive level presentations
• Demonstration of strong oral and written communication skills including proficiency with PowerPoint
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Masters in Business Administration

United Airlines is an equal opportunity employer. United Airlines recruits employs trains compensates and promotes regardless of race religion color national origin gender identity sexual orientation physical ability age veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions. Please contact to request accommodation.