Administrative Support Specialist
Administrative Support Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This position provides administrative support for the Therapy Services Department with primary responsibility for coordinating First Steps referrals service documentation billing and contracted therapists payments. This role also assists with general front desk and clerical support for the agency ensuring smooth daily operations for staff therapists and families.
- Maintain client files reports and documentation.
- Process paperwork from SPOE and service coordinators; distribute to therapists.
- Track referrals therapist availability report due dates and joint reports.
- Update First Steps database program evaluation data and tracking systems.
- Process therapist billing and invoices; resolve issues with accounting.
- Provide clerical support (document editing creation filing).
- Answer phones greet visitors and assist with general inquiries.
- Manage incoming/outgoing mail including post office runs.
- Schedule and prepare meeting rooms; assist with meeting and training logistics.
- Open/close administrative building ensuring readiness and security.
- Maintain phone directory and vehicle schedules; coordinate inspections/repairs.
- Support agency fundraisers (sales logging money tracking receipts).
- Record and forward donations to accounting; ensure acknowledgements are sent.
- Assist with personnel records scanning file retention and supply inventory.
- Communicate regularly with therapists coordinators families and staff.
- Perform related duties as assigned to support agency and clients.
Qualifications :
- High school diploma or GED; clerical/administrative experience required.
- Proficient in Microsoft Office (Word Excel) and standard office procedures.
- Proficiency in operating office equipment: computer printer copier postage machine fax telephone.
- Strong grammar spelling and punctuation skills; ability to type with speed and accuracy.
- Ability to follow policies work rules and confidentiality standards.
- Strong organizational skills with ability to handle multiple tasks interruptions and deadlines.
- Ability to work independently or in a team maintaining professionalism with staff clients families and the public.
- Excellent customer service and communication skills with sensitivity to ethics culture and disabilities.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
