Operate maintain and support international infrastructure based on Microsoft Exchange application servers
Regular tasks:
- Operating and supporting MS Exchange
- Maintenance Incident Management Problem Management Change Management
- Solving operating system and application related incidents documenting and analyzing system outages
- Handling resolving and closing error events and incoming requests
- Resolving requests according on defined processes and SLAs eliminating error events
- Detecting major incidents and reporting them based on well-defined procedures.
- Troubleshooting and performing root cause analysis
- Share information with coworkers and other resolution teams
- Learning and updating knowledge databases
- Regular participation in meetings telephone conferences regular contact with foreign colleagues
Non regular tasks:
- Analysis of technical reports and risk assessments
Group level tasks:
- Checking and improving existing processes making recommendations check for automation possibilities
- Check documentations and keep them up-to-date
Qualifications :
- Experience in IT operation
- M365 experience
- English language knowledge
Advantage:
- MS certificates
- ITIL Windows Server knowledge
Additional Information :
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
Yes
Employment Type :
Full-time
Operate maintain and support international infrastructure based on Microsoft Exchange application serversRegular tasks:Operating and supporting MS ExchangeMaintenance Incident Management Problem Management Change ManagementSolving operating system and application related incidents documenting and an...
Operate maintain and support international infrastructure based on Microsoft Exchange application servers
Regular tasks:
- Operating and supporting MS Exchange
- Maintenance Incident Management Problem Management Change Management
- Solving operating system and application related incidents documenting and analyzing system outages
- Handling resolving and closing error events and incoming requests
- Resolving requests according on defined processes and SLAs eliminating error events
- Detecting major incidents and reporting them based on well-defined procedures.
- Troubleshooting and performing root cause analysis
- Share information with coworkers and other resolution teams
- Learning and updating knowledge databases
- Regular participation in meetings telephone conferences regular contact with foreign colleagues
Non regular tasks:
- Analysis of technical reports and risk assessments
Group level tasks:
- Checking and improving existing processes making recommendations check for automation possibilities
- Check documentations and keep them up-to-date
Qualifications :
- Experience in IT operation
- M365 experience
- English language knowledge
Advantage:
- MS certificates
- ITIL Windows Server knowledge
Additional Information :
* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.
Remote Work :
Yes
Employment Type :
Full-time
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