Senior Sales Manager
Senior Sales Manager
Posted on :
04-10-2025
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1 Vacancy
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Job Description
Description
InterContinental Singapore Robertson Quay is seeking a results-driven and relationship-oriented Sales Manager to join our dynamic team.
The Senior / Sales Manager Corporate position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term value-based customer relationships that enable achievement of sales objectives.
Your Day to Day
FINANCIAL RETURNS
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include daily sales calls entertainment FAM trips trade shows etc.
- Achieving and exceeding financial targets under the guidance of the Director of Sales
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Understands the overall market - competitors strengths and weaknesses economic trends supply and demand.
GUEST EXPERIENCE
- Supports the companys service and relationship strategy driving customer loyalty by delivering service excellence throughout each customer experience.
- Develop key relationships with key corporate accounts and grow share of the accounts.
- Identifies new business opportunities to achieve personal and location revenue goals.
- Interact with guests to obtain feedback on product quality and service levels.
- Executes and supports the companys customer service standards.
- Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
PEOPLE
- Promote teamwork and quality service through daily communication/briefings and coordination with other departments. Key departmental contacts include all hotel departments.
RESPONSIBLE BUSINESS
- Develop and maintain good relationships with officials and representatives of local community. groups and companies to promote new business and increase sales for the hotel.
- Perform other duties as assigned.
ACCOUNTABILITY
- As a key member of the sales team the Senior / Sales Manager is responsible for driving business growth and supporting the execution of effective sales strategies that enhance overall revenue performance. This role takes ownership of client relationship management pipeline development and the achievement of sales targets while ensuring a high standard of service and professionalism. The Sales Manager works in close collaboration with cross-functional teams to uphold brand standards and deliver tailored solutions that meet client needs contributing to long-term business success.
QUALIFICATIONS AND REQUIREMENTS
- Bachelors degree or Diploma in Sales & Marketing Hotel Management Business Administration or related field preferred and 3 plus years hotel management experience. Experience in the field of catering and event services preferred. Must speak fluent English.
- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers employees and third parties that reflects highly on the hotel the brand and the Company.
- Understanding of microeconomics as it applies to hotel business.
- Strong computer skills are required. Delphi Sales & Catering experience preferred.
- Strong reading and writing abilities are required.
- Problem solving reasoning motivating organizational and training abilities are used often.
- Ability to travel to attend workshops specialized training and or certifications.
- May be required to work nights weekends and/or holidays.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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