Customer Service
Customer Service
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Job Description
Job Title: Customer Service Booking Cruises
Company: Evermore Travel LLC
Job Type: Flexible Schedule Remote Work
About Us: Evermore Travel is a trusted travel planning company specializing in personalized vacations hotel accommodations cruises and group travel. Were committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.
Position Overview: We are looking for friendly detail-oriented individuals to join our team as Customer Service Representatives focused on cruise this remote role you will assist clients with researching planning and securing cruise accommodations that fit their preferences and needs. This position is ideal for those who enjoy helping people love travel and thrive in a virtual work environment.
Key Responsibilities:
- Assist clients in selecting and booking hotel accommodations
- Provide accurate information on hotel amenities pricing and availability
- Respond promptly and professionally to client inquiries via phone email or online chat
- Maintain detailed and accurate records of client interactions and bookings
- Collaborate with team members to ensure seamless client experiences
- Stay updated on hotel offerings travel trends and industry changes
- Attend virtual training sessions and team meetings
Requirements:
- Strong communication and customer service skills
- Friendly professional demeanor and positive attitude
- Comfortable working independently and managing time effectively
- Basic computer skills and a reliable internet connection
- Interest in travel and helping clients plan memorable stays
- Previous experience in customer service hospitality or sales is a plus but not required
What We Offer:
- Flexible remote work environment
- Full training and access to industry resources and tools
- Supportive team culture and mentorship
- Income-earning possibilities based on performance
- Exclusive travel discounts and perks through industry partners
- Personal and professional development opportunities
Employment Type
Full Time
