We are seeking a motivated and professional Customer Service Agent to join our San Antonio this role you will be the first point of contact for our clients providing outstanding support and ensuring a seamless customer experience.
Responsibilities:
Respond to client inquiries promptly and professionally via phone email and other communication channels.
Resolve customer concerns and provide accurate information about our services.
Maintain detailed records of client interactions and transactions.
Collaborate with internal teams to ensure client satisfaction and problem resolution.
Identify opportunities to improve customer experience and contribute to process enhancements.
Qualifications :
Strong communication and interpersonal skills.
Professional and courteous demeanor.
Ability to manage multiple tasks efficiently.
Problem-solving mindset with attention to detail.
Willingness to learn and adapt in a fast-paced environment.
Additional Information :
Competitive salary ($43000 - $46000 per year).
Opportunities for career growth and professional development.
Supportive and collaborative work environment.
Comprehensive training and skill-building opportunities.
Full-time position.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more