Non-Clinical Administrative Patient Access Representative
Non-Clinical Administrative Patient Access Representative
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Salary Not Disclosed
1 Vacancy
Job Description
The Patient Access Representative II is responsible for securing and providing information to patients families and funding sources to register schedule and/or obtain authorizations for inpatient outpatient and/or diagnostic services. This role requires excellent customer service skills and the ability to develop rapport with diverse individuals.
- Secures and provides information to patient families and funding sources.
- Registers schedules and/or obtains authorizations for inpatient outpatient and/or diagnostic services.
- Demonstrates customer service skills to develop rapport with a variety of customers.
- Performs data entry and maintains productivity standards.
- Verifies insurance authorization and eligibility requirements for health insurance carriers.
- Experience/general knowledge of managed care health plans.
- Knowledge of scheduling registration billing and/or claims payment.
- Minimum of two years of work experience in a healthcare setting and/or one year of work experience in a specific department function call center environment.
- High School diploma GED or equivalent.
- Knowledge of basic computer functionality.
- Ability to type and perform data entry.
- General knowledge of medical terminology or 6 months demonstrated work experience in a healthcare setting.
- Knowledge of insurance verification authorization and eligibility requirements for health insurance carriers.
- Epic knowledge
- Internet capability
- Includes weekends.
- 5x8 Evenings (18:00-02:30)
Employment Type
Full Time
