Sr Microsoft M365 Engineer

M365 Platform Ownership & Governance

• Administer and optimize Exchange Online SharePoint OneDrive Microsoft Entra ID (Azure AD) and Intune
• Define and enforce messaging architecture best practices; plan and document technical changes
• Review and maintain scheduled tasks and system jobs related to M365
• Collaborate with cross-functional teams to assess business needs and translate them into secure scalable solutions

Identity & Application Management (Entra ID)

• Oversee registration lifecycle management access controls and governance of applications integrated with Microsoft Entra ID

Messaging Email Security & Routing

• Manage company email domains and associated authentication (SPF DKIM DMARC)
• Manage email and spam filtering and routing via Proofpoint and M365 transport rules
• Implement and maintain messaging and mail policies/rules; manage email aliases for the organization
• Proactively monitor mail flows investigate issues as they arise and develop measures to prevent widespread impact
• Troubleshoot mail sending/receiving message tracking and message relays; resolve connectivity issues to messaging systems

Automation Scripting & Reporting

• Automate tasks using PowerShell; develop and maintain scripts for automation O365 jobs and reporting
• Build proactive tools and monitoring solutions to surface and resolve issues early

Copilot Power Platform & Secure Enablement

• Oversee Microsoft Copilot for M365 and establish secure frameworks/guardrails for end-user automation using Copilot Studio and Power Automate
• Provide end-user training and support to drive safe and effective adoption

Support Escalations & Operations

• Serve as the escalation point for complex issues; resolve escalation issues in partnership with the Service Desk
• Work with the Service Desk to resolve client connectivity issues and other escalated support needs
• Develop SOPs for the Service Desk to handle common issues before escalating
• Review global outages and communicate impact status and remediation to IT leadership
• Participate in on-call rotations and support activities as needed

Security Compliance eDiscovery & Legal

• Partner with Legal and Compliance to provide guidance on platform capabilities and assist in developing policies for email retention archival and data governance
• Work with Legal to execute legal holds and ensure data integrity and retention
• Maintain a strong cloud security and compliance posture across M365 services

• 6 years of experience supporting Microsoft 365 and Exchange environments
• Bachelors degree in Information Systems Computer Science or related field; or equivalent work experience
• Skilled at providing end-user technical support with a customer first mindset
• Hands-on expertise with Microsoft 365 Windows/macOS environments and collaboration tools such as Zoom Atlassian and Slack
• Strong knowledge of Exchange Online SharePoint and OneDrive
• Experience with modern endpoint management tools including Microsoft Intune
• Proficient in PowerShell scripting and automation for efficiency and scale
• Solid understanding of networking concepts (DNS DHCP HTTP SSL TCP/IP)
• Familiar with identity and access management device imaging software deployment and remote support solutions
• Excellent communicator with strong organizational documentation and interpersonal skills
• Flexible and reliablewilling to work varied shifts including nights weekends and holidays and able to participate in a 24/7 on-call rotation as needed
• Comfortable collaborating in a hybrid work environment supporting teams both in-person and remotely

Bonus

• 3 years of senior-level experience in a highly regulated industry
• Proven ability to quickly learn and integrate new tools into the Microsoft 365 suite
• Relevant industry certifications (e.g. CompTIA PMP or similar)
• Legacy Exchange Server experience
• Experience managing third-party vendors and partners

Work Location
San Francisco Lehi

The above locations are eligible offices for this locations have been determined to foster in-person collaboration with this roles team or the related business lines. We utilize a hybrid work model and our teams are in-office Tuesdays Wednesdays and -person attendance is essential for this roles success and remote placement will not be offers relocation based on actual job level.

Time Zone Requirements
Local hours (PT MT)

While the position will primarily work local hours LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements
As needed travel to LendingClub offices and/or other locations as needed.

Compensation
The target base salary range for this position is 00. The base salary of the role will be determined by job-related knowledge experience education skills and location. Base salary is just one part of LendingClubs Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance employee performance and eligible earnings).

Were creating new financial services solutions for our members based on fairness simplicity and heart and we treat our employees the same way. We offer a competitive benefits package that includes medical dental and vision plans for employees and their families 401(k) match health and wellness programs flexible time off policies for salaried employees up to 16 weeks paid parental leave and more.

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