Change Manager

Make an Impact as a Change Manager at CBN! (Fixed Term Position)

Looking to grow your career in a role where people purpose and progress matter

Welcome to Community Broker Network (CBN) Australias largest general insurance AR network where your experience is valued your ideas are heard and your work makes a difference.

Why CBN

At CBN we empower our network of 350 brokerages and 1000 professionals to deliver outstanding insurance outcomes. Were more than just a network were a tight-knit community backed by a team of over 90 experts.

Weve also been recognised as a Great Place to Work three years in a row (and counting)!

Thats because we focus on what really matters: culture connection and career growth.

When you join CBN you become part of a business that lives its values:

We Listen (To understand)

We Achieve (Delivering on our promise)

We Are One (Always Better Together)

Your Potential Role:

As Change Manager youll play a pivotal role in making change easier clearer and more human. Youll focus on how change impacts people in their day-to-day roles ensuring that new systems processes and ways of working are understood adopted and sustained.

Youll partner with leaders project teams and stakeholders to design and deliver change strategies that truly land and build lasting capability across the business.

Key Responsibilities

Design and implement change management strategies and plans to support successful project and program delivery

Conduct impact assessments and change readiness evaluations across teams and stakeholders

Develop and execute communication training and engagement plans tailored to different audiences

Facilitate workshops change forums and stakeholder sessions to promote understanding and alignment

Partner with leaders to role-model and champion change

Monitor adoption and engagement adjusting strategies based on feedback and outcomes

Build change capability across the business through tools coaching and knowledge sharing

About You

Youll thrive in this role if you are:

Experienced: 5 years in change management or business transformation roles (financial services or insurance is preferred)

Skilled: Knowledge of OCM methodologies (e.g. Prosci/ADKAR Kotter) behavioural change and human-centred design

A communicator: Strong influencing facilitation and engagement skills

Adaptable: Able to anticipate resistance navigate ambiguity and adjust quickly

Collaborative & empathetic: Great at building relationships and understanding people impact

Our Awesome Benefits!

Great Place to Work certified 3 years in a row

Hybrid working flexibility: x3 Days in the Office x2 Days at Home!

Generous yearly well-being allowance

2x Mental health days and birthday leave (on top of annual leave)

Study support / L&D

Generous incentive & bonus plan

Paid parental leave

Salary continuance benefit

Generous Travel insurance and cyber security insurance discounts

Celebrates personal & professional achievements

Regular team building functions events and cultural activities

Other benefits: health & travel insurance retail stores and more!

On top of that youll join a collaborative approachable and fun culture that lives and breathes its core values and focuses on continuous improvement.

Ready to make your mark

We encourage applications from results-oriented individuals who are passionate about building strong communities and achieving ambitious goals.

For further information about the position please contact HR at