Oversee dealership customer loan origination and approval process.
Establish and maintain strong relations with our lenders.
Recruit hire and develop associates for the Financial Services Department.
Maintain accurate monthly quarterly and year-end reports.
Determine the customers need for financing and explore payment options.
Establish a positive relationship with customers as they are presented products and services.
Present warranties credit insurance GAP insurance and other beneficial products offered by the dealership.
Secure and finalize transactions in a legal and ethical manner while maintain a high level of productivity.
Meet monthly forecast for finance and insurance income penetration levels and customer satisfaction.
Accurately prepare all federal state and dealer paperwork related to the transaction and submit it to the dealerships Accounting Department in a timely manner.
Enhance customer satisfaction during the entire purchase experience.
Supervise the financial services associates to ensure individual and department goals are met.
Demonstrates behaviors consistent with the Companys Values in all interactions with customers co-workers and vendors.
Meet monthly forecast for sales volume and sufficient gross to meet profit objectives.
Create and organize all sales activities for the Sales department.
Recruit hire and develop a retail sales force.
Establish a positive relationship with customers.
Maintain vehicle inventory and days supply.
Ensure that salespeople are informed of all new inventory and current advertising efforts including rebates and incentives.
Appraise all incoming used vehicles.
Work with the General Manager to forecast monthly sales and expenses.
Enthusiastically assist sales people in customer interactions.
Enhance customer satisfaction during the entire purchase experience.
Supervise new car sales associates to ensure individual and department sales quotas are met.
Partner with the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach.
Assist new car sales associates in closing sales as needed.
Other duties may be assigned by management.
Demonstrates behaviors consistent with the Companys Values in all interactions with customers co-workers and vendors.
Prior experience in a dealership F&I Department automotive sales or in the selling of financial products required.
Proficient at operating a personal computer including Microsoft Office: E-mail Excel and Word.
CDK Dealer Services Experience a plus.
Ability to work independently and be self-motivated.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Strong attention to detail.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.
High school diploma or equivalent.
College degree or experience preferred.
Valid driver license in the state that you will work and a good driving record.