Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Were currently seeking a Customer Service Representative to join our Glenorchy team.
Join Us at a Defining Moment
With the merger of MyState Bank and Auswide Bank were combining over 120 years of banking experience and expanding our presence across Australias East Coast. This transformation brings bold opportunities to modernise systems simplify customer experiences and build a stronger more innovative organisation.
As we grow were looking for passionate customer-focused individuals to help us deliver outstanding service in our branches. If youre a natural communicator who thrives on helping others this could be your next big opportunity.
The Opportunity
Were currently seeking a Customer Service Representative to join our Glenorchy this frontline role youll be the face of MyState welcoming customers processing transactions and helping people take the next step in their financial journey.
Youll also play a key role in identifying customer needs and connecting them with the right people and solutions to help them achieve their goals plans and dreams.
What Youll Be Doing
- Delivering exceptional service to new and existing customers across a range of banking transactions and enquiries.
- Identifying customer needs and referring them to the right specialist for further support.
- Meeting individual and team KPIs while contributing to a positive branch culture.
- Promoting MyStates products and services with confidence and care.
- Supporting the branch team in creating a welcoming inclusive and efficient environment.
What Youll Bring
- A passion for delivering outstanding customer experiences.
- Strong communication skills and a proactive solutions-focused mindset.
- Self-motivation and the ability to work towards targets and goals.
- Previous experience in banking or financial services is a bonusbut not essential.
- A genuine interest in helping people achieve their financial goals.
Why Join Us
Were small enough to care but big enough to make an impact. At MyState youll be part of a team thats human humble and hungry to make a difference. We offer a supportive environment opportunities to grow and the chance to be part of something bigger as we reshape the future of banking.
The legal stuff: Employment with MyState is subject to a Bankruptcy Police and Credit check to verify your suitability to work within the finance sector.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
We're a bank that does both numbers & feelings, with smart tech and people that care. Our customers are human and that’s how we treat them.
