• Leadership & Team Management: Recruit hire train and supervise all Ski & Ride Center instructors and support staff. Foster a positive collaborative and high-performing team culture.
• Program Development: Design and implement ski and snowboard lesson programs tailored to guests of all ages and abilities including private lessons group programs and specialty clinics.
• Operational Oversight: Manage daily operations of the Ski & Ride Center including scheduling inventory equipment management and staff assignments.
• Guest Experience: Ensure all guests receive an outstanding and memorable experience addressing concerns promptly and maintaining high satisfaction standards.
• Safety & Compliance: Enforce safety policies and procedures for lessons terrain and equipment usage. Maintain certification standards and compliance with all ski area policies.
• Collaboration: Work closely with resort leadership rental shop lift operations and guest services to ensure seamless guest experiences and operational efficiency.
• Budget & Reporting: Assist in managing departmental budgets track performance metrics and report key operational insights to senior leadership.
  
  

• Proven leadership experience in ski or snowboard school management or equivalent mountain operations role.
• Strong technical knowledge of skiing and/or snowboarding; PSIA/AASI certification preferred.
• Exceptional communication coaching and mentoring skills.
• Strong organizational and problem-solving abilities; ability to multitask in a fast-paced environment.
• Passion for guest service teaching and mountain lifestyle.
• Ability to work flexible hours including weekends holidays and peak season demands.
  
  

• Competitive salary based on experience.
• 401 (k) - company match program
• Health Insurance
• Vacation/PTO
• Annual Bonus
• Complimentary slope pass for you and your family during the season.
• Discounts on food and retail.
• Opportunity to lead and grow a team in a beautiful mountain setting.
• Be part of a dynamic guest-focused and fun mountain resort community.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Discover Winter Adventure at Cataloochee Ski Area

• 18 scenic expertly groomed slopes for all ability levels
• A brand-new quad ski lift to move more skiers and riders up the mountain faster
• A dynamic freestyle terrain park for adrenaline lovers
• A fully equipped rental department to get guests slope-ready
• A comprehensive Ski & Ride Center offering lessons for beginners to advanced riders
• A cozy gift and gear shop stocked with mountain essentials
• Quick and convenient cafeteria-style dining
• Beverage service to keep the good vibes flowing
• Plus Tube World our snow tubing park is just minutes from the base area!

• Be part of a tight-knit family-oriented team that values fun collaboration and professionalism.
• Enjoy perks like a free season pass discounts on rentals and lessons and the chance to spend your days surrounded by fresh mountain air.
• Gain valuable experience in hospitality customer service and outdoor recreation all in a high-energy team-focused environment.
• Play an active role in carrying forward a legacy of customer service excellence while helping create unforgettable mountain memories for our guests.