The Operations & Events Manager is a multi faceted full-time position responsible for driving both the front-of-house restaurant experience and event sales while also supporting essential administrative functions. This unique role is ideal for someone who thrives in a fast-paced high-touch hospitality environment and can balance floor leadership with business development and operational execution.
As the face of our restaurant during peak service the Operations & Events Manager ensures seamless daily operations and delivers an exceptional guest addition to daily floor management this role is also the primary point of contact for private and semi-private events helping establish our venue as a go-to destination for community gatherings celebrations and special events.
This is a full-time exempt role with commission and bonus potential.
General Functions Responsibilities
Restaurant Operations
- Lead front-of-house (FOH) operations during peak lunch services ensuring a smooth welcoming and guest-focused environment.
- Support restaurant goals around service quality sales growth and cost control.
- Supervise and support FOH staff during service resolving guest concerns in real time and maintaining high service standards.
- Ensure ambiance cleanliness music and overall environment are consistent with brand expectations.
- Assist with opening and closing duties service execution and maintaining daily operational checklists.
- Participate in training coaching and evaluating FOH team members fostering a culture of hospitality and accountability.
Event Sales Execution
- Oversee on-site execution of events to ensure client satisfaction and operational excellence.
- Cultivate and retain client relationships to drive repeat bookings and referrals.
Office Administration Business Development
- Maintain event documentation contracts and reporting in systems such as Tripleseat and Excel.
- Support administrative tasks including schedules reports and communication with internal teams.
- Identify opportunities for new revenue streams partnerships or event formats to build business and community engagement.
- Ensure internal teams are educated on event offerings and standards through regular communication and training.
Requirements
- 3 years of experience in event sales restaurant management or a hybrid operations role.
- Proven success planning and executing high-quality events in a hospitality setting.
- Strong leadership interpersonal and communication skills.
- Highly organized detail-oriented and able to juggle multiple tasks and priorities with grace.
- Proficient in Microsoft Office Suite Tripleseat (or similar) OpenTable and Toast POS.
- Knowledge of Naples & Southwest Florida market is a plus.
- Ability to work evenings weekends and holidays as needed.
- Bachelors Degree in Hospitality Business or related field preferred.
- Valid Food Handler Sanitation and Allergen Certifications required.
We Offer
- BCBS Medical
- BCBS Dental
- EyeMed Vision
- Company-paid Short-term Disability Insurance
- Company-paid Life and AD&D Insurance
- Company-paid Employee Assistance Program
- Paid Time Off
- Paid Sick Leave
- Paid Holidays and Floating Holidays
- Commuter Benefits
- 401K Match
- Monthly Food & Beverage Program and Discount
DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin genetic information disability or protected veteran status.
We participate in E-Verify to confirm the employment eligibility of all newly hired employees.
This job has now closed
You can find more jobs over on our careers page.
Required Experience:
Manager
The Operations & Events Manager is a multi faceted full-time position responsible for driving both the front-of-house restaurant experience and event sales while also supporting essential administrative functions. This unique role is ideal for someone who thrives in a fast-paced high-touch hospitali...
The Operations & Events Manager is a multi faceted full-time position responsible for driving both the front-of-house restaurant experience and event sales while also supporting essential administrative functions. This unique role is ideal for someone who thrives in a fast-paced high-touch hospitality environment and can balance floor leadership with business development and operational execution.
As the face of our restaurant during peak service the Operations & Events Manager ensures seamless daily operations and delivers an exceptional guest addition to daily floor management this role is also the primary point of contact for private and semi-private events helping establish our venue as a go-to destination for community gatherings celebrations and special events.
This is a full-time exempt role with commission and bonus potential.
General Functions Responsibilities
Restaurant Operations
- Lead front-of-house (FOH) operations during peak lunch services ensuring a smooth welcoming and guest-focused environment.
- Support restaurant goals around service quality sales growth and cost control.
- Supervise and support FOH staff during service resolving guest concerns in real time and maintaining high service standards.
- Ensure ambiance cleanliness music and overall environment are consistent with brand expectations.
- Assist with opening and closing duties service execution and maintaining daily operational checklists.
- Participate in training coaching and evaluating FOH team members fostering a culture of hospitality and accountability.
Event Sales Execution
- Oversee on-site execution of events to ensure client satisfaction and operational excellence.
- Cultivate and retain client relationships to drive repeat bookings and referrals.
Office Administration Business Development
- Maintain event documentation contracts and reporting in systems such as Tripleseat and Excel.
- Support administrative tasks including schedules reports and communication with internal teams.
- Identify opportunities for new revenue streams partnerships or event formats to build business and community engagement.
- Ensure internal teams are educated on event offerings and standards through regular communication and training.
Requirements
- 3 years of experience in event sales restaurant management or a hybrid operations role.
- Proven success planning and executing high-quality events in a hospitality setting.
- Strong leadership interpersonal and communication skills.
- Highly organized detail-oriented and able to juggle multiple tasks and priorities with grace.
- Proficient in Microsoft Office Suite Tripleseat (or similar) OpenTable and Toast POS.
- Knowledge of Naples & Southwest Florida market is a plus.
- Ability to work evenings weekends and holidays as needed.
- Bachelors Degree in Hospitality Business or related field preferred.
- Valid Food Handler Sanitation and Allergen Certifications required.
We Offer
- BCBS Medical
- BCBS Dental
- EyeMed Vision
- Company-paid Short-term Disability Insurance
- Company-paid Life and AD&D Insurance
- Company-paid Employee Assistance Program
- Paid Time Off
- Paid Sick Leave
- Paid Holidays and Floating Holidays
- Commuter Benefits
- 401K Match
- Monthly Food & Beverage Program and Discount
DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin genetic information disability or protected veteran status.
We participate in E-Verify to confirm the employment eligibility of all newly hired employees.
This job has now closed
You can find more jobs over on our careers page.
Required Experience:
Manager
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