(INTERNAL ONLY) Implementation Team Manager
(INTERNAL ONLY) Implementation Team Manager
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Job Description
Implementation Team Manager
Are you looking to take the next step in your career We have an excellent opportunity for you to progress as an Implementation Team Manager.
As a critical part of the Operations E&U Team the Implementation Team Manageris responsible for supporting the successful delivery of the transformation programme coordinating operationalactivities and ensuring effective adoption of the clients operating model within the relevant teams. This role reports directly to the Implementation Lead.
This role is a permanent position.Contracted hours will be 37.5 per week Monday to Friday however flexibility will be to meet the needs of the business.
Hybrid working will apply with an expectation of working a minimum of 2 days a week from head office (Worksop).
Closing date: 5pm on Tuesday 7th October 2025
What do you need
- A minimum of 2 years experience team leading within the clients operating model in a utilities or broadband team.
- Strong communication skills with the ability to clearly relay information and support others through change.
- Ability to work collaboratively across teams and functions.
- Comfortable working in a fast-paced evolving environment with multiple priorities.
- Good organisational skills and attention to detail.
- Leadership and strong skills in specific HR-related areas to aid people development.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
- Openness to undertake training relevant to the role including consulting communication and transformation methodologies.
- Willingness and ability to travel nationally and overseas as .
- 2 to 4 years experience in the relevant field/industry.
- Exposure to transformation programmes or change initiatives.
- Experience in training delivery or process documentation.
- Familiarity with digital tools and systems used in broadband or utilities operations.
What will you be doing
- Support the Implementation Lead in delivering programme milestones and transformation goals.
- Coordinate and execute operational tasks aligned with the clients operating model.
- Act as a key contact for team-level queries related to client processes systems and training.
- Assist in the rollout of new procedures systems and training materials.
- Monitor progress against implementation plans and escalate risks or issues appropriately.
- Facilitate team briefings feedback sessions and knowledge sharing to ensure alignment and engagement.
- Champion adoption of new processes and tools encouraging best practice and continuous improvement.
- Provide hands-on support during system changes training rollouts and process transitions.
- Adherence to company targets and KPIs.
We will give you:
- Starting on 28 days annual leave per year (inclusive of Bank Holidays) with more days earned for continued service.
- Death in Service - times two of your salary (subject to criteria)
- Enrolment to a contributory pension scheme (starts after 3 months)
- Free Eye Care Receive Specsavers vouchers for eye tests and a contribution to glasses if needed for VDU use.
- Employee Assistance Programme - provides highly confidential help and advice for legal financial and medical concerns. Plus access to theMyMindPal app
- Company Mental Health First Aiders
- Enhanced Family Leave Pay with service
- Access to a Health Cash Plan Scheme
- Free tea and coffee breakfast and sandwiches at head office.
- Free car parking and electric car charging point at head office.
Values
At The DDC Group we lead with Innovation adapt with Flexibility and grow through Empowerment. We act with Integrity fuel our work with Passion and pursue continuous Growth for our people our clients and our world.
About the company
The DDC Group is a renowned leader in data business process outsourcing and technology solutions providing clients across industries including banking and finance energy and utilities healthcare insurance shipping and logistics life sciences public sector and travel among others.
If this sounds like the right career move for you click apply to be our Implementation Team Manager.
If you have any questions please email
or call
Required Experience:
Manager
Employment Type
Full-Time
