The Sales Administrator provides vital support to the sales team by handling administrative tasks managing customer orders and ensuring smooth communication between sales operations and clients. This role plays a critical part in maintaining accurate sales data supporting forecasting processes.
Skills :
- Attend to sales orders and blanket agreements for allocated customers/segments
- Responsible for the loading of new products on customer profiles
- Assist with price change requests and associated approvals
- Responsible for follow ups on sales orders and attending to any queries all communication to customer regarding the order loaded.
- Ensure relevant confirmations of all SO / PO with customers
- Responsible for the updating of blanket agreements and planning according to orders
- Responsible for the drafting sales orders and the management thereof
- Ensure relevant communication to all stakeholders with regards to sales orders deliveries any issues regarding their order
- Ensure updates of price and customer data integrity management
- Ensure that all sales orders are loaded to optimize efficiency and effectiveness of transport vehicles
- Capturing of data on relevant portals and updating of internal documentation
- Responsible for monthly price notifications to all stakeholders
- Follow up on credit applications credit increase requests and associated documentation
- Responsible for creating all price quotations as requested
- Ensure that all portal orders are regularly reviewed for relevant segments
- Receiving and distributing of all related and essential documentation to all stakeholders
- Preparing reports on sales metrics and performance of customer database
- Liaise with sales regarding predicted sales and forecasts to compile a monthly forecast
- Analyze historical data and sales trends to assist in demand planning and stock management
- Track and flag discrepancies between forecasted and actual sales volumes
Health and Safety
- Participate in safety forums and attend relevant training/programmes
- Report all safety incidents to the relevant people
- Comply with safety policies and procedures
- Wear protective clothing (where applicable) at all times