Bilingual Sales Specialist

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profile Job Location:

Petaling Jaya - Malaysia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Were Hiring: Sales Specialist for IT Services & System!

We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales strong relationship-building skills and a proven track record of exceeding sales targets in the competitive IT industry.

Location: Kota Damansara Petaling Jaya Malaysia
Work Mode: Work From Office
Role: Sales Specialist for IT Services & System (Japanese & English Speaking)
Salary: MYR 10000

What Youll Do:

1. Lead Generation & Prospecting:

  • Actively identify research and qualify new business opportunities and leads for system integration projects in target industries (e.g. Japanese-Oriented Companies) within Malaysia leveraging fluency in required languages.
  • Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest.
  • Participate in industry events technology forums and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure software and services.

2. Solutions Selling & Technical Understanding:

  • Develop a strong understanding of our core system integration offerings including but not limited to: Key Focus Solutions: Own Managed Services (e.g. Firewall Managed Services IT Help Desk Services RPAM Service & etc).
  • Other Solutions: Network Infrastructure (e.g. Firewall LAN/WAN Wi-Fi Security solutions) Server & Storage Solutions (e.g. On-premises Virtualization Cloud integration) Cybersecurity Solutions (e.g. Endpoint Protection) and Cloud Services (e.g. IaaS PaaS SaaS integration Hybrid Cloud).
  • Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients utilizing both languages effectively.
  • Collaborate closely with project team vendor to understand clients existing IT environments and propose optimal integrated solutions.
  • Understand customer requirements pain points and objectives to propose suitable and scalable IT solutions.

3. Sales Cycle Management:

  • Prepare and present comprehensive proposals quotation and contracts in the clients preferred language (Japanese or English often a blend).
  • Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly quarterly and annual sales targets.
  • Manage the entire sales pipeline from lead generation to post-sale follow-up ensuring smooth project handover to the delivery team.

4. Client Relationship Management:

  • Build and maintain strong long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service.
  • Act as a primary point of contact for clients addressing IT-related inquiries resolving issues and ensuring customer satisfaction throughout the project lifecycle in their preferred language.
  • Identify opportunities for upselling and cross-selling additional IT services hardware and software within the existing client base.
  • Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.

5. Market Intelligence & Strategy:

  • Stay informed about IT industry trends emerging technologies market conditions and competitor offerings within the Japanese-Oriented Companies system integration landscape.
  • Provide insights into local business practices cultural considerations and communication styles to optimize sales approaches within Malaysia.

6. Reporting & Administration:

  • Maintain accurate and up-to-date client information sales activities and project statuses in organized format.
  • Generate regular sales reports forecasts and pipeline analyses specific to IT projects.
  • Manage & collaborate administrative tasks related to sales orders solution contracts and invoicing with finance team.

What Were Looking For:

1. Education: Degree in IT Computer Science Business Administration Marketing or a related technical field.

2. Language Proficiency:

  • Native or Near-Native fluency in Japanese both written and verbal. (Essential for technical documentation Director and Head Quarter personnel communication).
  • Native or Near-Native fluency in English both written and verbal. (Essential for local clients local internal team communication).

3. Experience:

  • Minimum of 5 years of proven experience in sales business development or account management within an IT System Integrator IT Solutions Provider or IT Vendor environment.
  • Demonstrated understanding of IT infrastructure networking cybersecurity & cloud computing
  • Proven track record of meeting or exceeding sales targets for complex IT projects and services.
  • Experience navigating the Malaysian IT market and understanding Japanese-Oriented Company business nuances is a strong plus.

4. Skills:

  • Exceptional communication presentation and negotiation skills in both required languages capable of simplifying complex technical concepts for business stakeholders.
  • Strong interpersonal skills with the ability to build rapport and trust quickly with IT managers C-level executives and procurement teams.
  • Excellent active listening skills and the ability to understand nuanced IT infrastructure and business process needs.
  • Proven ability to work independently and as part of a technical sales team.
  • Highly organized with strong time management pipeline management and prioritization abilities.
  • Proficiency Microsoft Office Suite (Word Excel PowerPoint Outlook Teams).
  • A proactive self-motivated and results-oriented approach with a genuine interest in technology.
  • Ability to adapt sales strategies to different cultural contexts and business environments in Malaysia.
  • Valid driving license and willingness to travel within Klang Valley and other states in Malaysia for client meetings/site visit as required.

Remuneration:

MYR 10000 - MYR 12000

Contact

  • May Chong
  • Andrea Low
Were Hiring: Sales Specialist for IT Services & System! We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales strong relationship-building skills and a...
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Key Skills

  • Administrative Skills
  • Time Management
  • Diplomatic Skills
  • Listening Skill
  • Languages Fluency
  • Organizational Skill
  • Pressure Management
  • Discipline Skills
  • Communication
  • Relationship Management
  • Client Services
  • Flexibility
  • IT Skill
  • Orderly Condition
  • Secretarial Skill