Remote French-Speaking Customer Service
Remote French-Speaking Customer Service
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Job Description
Join a Fast-Paced Automotive Industry Leader as a French-Speaking Customer Service Specialist!
Location: Portugal (Remote) Start Date: 23/Oct/25
Language: Native/Fluent French Contract: Full-Time Permanent
About the Company
Step into the drivers seat with one of Europes leading automotive parts companies recognized for innovation speed and customer focus. With a strong international presence and a reputation for excellence were accelerating our operations and looking for French-speaking professionals to join our high-performing Customer Service team.
Your Mission
As a Customer Service Specialist youll be the voice of the brand for French-speaking customers helping them with inquiries orders and support ensuring a smooth efficient and positive experience with every interaction. Youll handle communication via phone email or chat delivering a service that reflects our dedication to quality.
Key Responsibilities
Respond promptly to customer inquiries via email phone or chat
Provide technical and order-related support regarding automotive parts
Assist with order tracking returns and after-sales queries
Collaborate with internal departments to resolve issues efficiently
Maintain high customer satisfaction and quality metrics
Represent the brand with a professional helpful and solution-driven attitude
What Were Looking For
- Fluent/Native French speaker (spoken and written)
- Basic English skills for internal communication
- Previous experience in customer service or a fast-paced contact center environment
- Excellent communication empathy and problem-solving skills
- Comfortable working in a rotating shift schedule
- Interest in the automotive industry is a plus!
Working Schedule
Monday to Saturday 07:30 to 18:00 (Rotative Shifts)
Days Off: Always Sunday 1 Rotative Day
Salary & Benefits Package
- Base Gross Salary: 880/month (x14 months)
Performance Bonus: Up to 150/month (x12 months) - Meal Allowance: 7.23 net/day
- Transport Allowance: 20/month
- Private Health Insurance: From Day 1 (Free after 6 months)
- Remote Work Option enjoy the flexibility to work from the comfort of your home in Braga
Why Join Us
Stable & growing industry with internal career progression opportunities
Welcoming team culture and continuous learning
Long-term contract with competitive compensation and bonuses
Work for a respected international brand in a fast-moving environment
Remote setup with full support and training
Hiring Process
Application Review
Language Assessment (French)
12 Interviews with the client
Employment Type
Full Time
