Director, Infrastructure & Cloud Platforms and Data Centre
Director, Infrastructure & Cloud Platforms and Data Centre
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Job Description
Only candidates selected for an interview will be contacted.
Application deadline: October 13 2025
Join the EDC Team!
At EDC we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets reduce risks all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position:Director Infrastructure & Cloud Platforms and Data Centre Operations
Employment Type:Permanent
Compensation Details:
Family Product Owner 20: Salaries typically range from $127380 to $169838 annually based on qualifications and experiences plus a performance-based incentive.
Location:
This role can be performed from EDCs headquarters in Ottawa or from one of our Community Hubs located in Toronto Mississauga Montreal Laval or Brossard.
Relocation assistance is available for eligible candidates.
About EDC:
At Export Development Canada (EDC) we empower Canadian businesses to succeed globally. As a financial Crown corporation we offer innovative financial solutions and expert insights to help businesses explore new markets mitigate risks and achieve growth.
Why Join EDC
Comprehensive Benefits: EDC offers a competitive compensation & benefits package work-life balance & the opportunity to help make Canada and the world better through trade.
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options 3 to 4 weeks paid vacation a corporate closure period summer early Fridays & no meeting Fridays.
Professional Development: Take advantage of our continuous learning opportunities including training programs workshops and language training.
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas strengths & backgrounds to succeed.
Wellness Programs: Access to wellness initiatives mental health support and fitness programs to keep you healthy and happy.
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team and Job Overview:
The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:
Define execute and sustain the integrated technology target state target data model and technology operations required to enable EDCs 2030 business transformation.
Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
Keep pace with industry trends and emerging technologies ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
Lead and ensure integrated digital data infrastructure and cybersecurity implementations to create excellent customer user and employee experiences.
Reporting to the Vice-President Technology Operations & Services (TOS) the Director Infrastructure & Cloud Platforms and Data Centre Operations will play a critical role in directing and optimizing all operations of a data centre facility to ensure data performance availability and security. This includes designing operating procedures and policies for installing configuring and maintaining servers networks and storage systems within a data centre to maximize operational efficiency. The role also involves monitoring environmental conditions to ensure optimal temperature humidity and power supply to prevent downtime and protect hardware from damage. The ideal candidate will be a strategic leader with a passion for technology and a proven track record in IT infrastructure management.
Additionally they will oversee the modernization and automation of core infrastructure platforms ensuring alignment with enterprise architecture standards security controls and service availability targets. This role is also accountable for driving cloud adoption managing capacity and performance and partnering closely with cybersecurity application and platform teams to enable end-to-end service delivery.
Strong partnership with teams in DTS and lines of business will be imperative as the successful candidate will play a key role in understanding the experience of the employees with technology and co-creating plans to improve things.
The ideal candidate brings a forward-thinking approach to infrastructure innovation balancing operational reliability with continuous improvement and emerging technology adoption.
What you will be doing:
Infrastructure & Cloud Platforms Strategy and Delivery:
Lead the design deployment and lifecycle management of scalable secure and high-performing compute storage and network infrastructure for both on-premises and in the cloud.
Drive hybrid and multi-cloud adoption strategies (e.g. Azure AWS) ensuring alignment with enterprise architecture security and compliance standards.
Oversee the modernization of legacy infrastructure platforms through automation virtualization and infrastructure-as-code practices.
Lead the evergreen strategy and refresh planning for core infrastructure platforms ensuring timely updates and replacements of hardware and software to maintain performance supportability and security compliance. This includes managing technology lifecycle roadmaps coordinating refresh cycles across data centre and cloud environments and aligning investments with business priorities and vendor roadmaps.
Partner with application and platform teams to support reliable integrated service delivery across environments.
Data Centre Operations:
Direct the operation and optimization of the primary data centre environment and any secondary locations (as required) ensuring 24/7 availability physical security and adherence to energy efficiency best practices.
Define and enforce data centre policies procedures and controls related to hardware lifecycle system installations racking patching and decommissioning.
Ensure environmental monitoring and facility integrity (power cooling humidity fire suppression) to maintain operational continuity and reduce risk of downtime.
Support the long-term strategy for data centre consolidation modernization and cloud migration in support of EDCs IT & Cyber Resiliency practices.
Operational Excellence & Service Availability:
Establish and maintain operational metrics (uptime availability capacity utilization etc.) and reporting mechanisms to ensure proactive monitoring and performance optimization.
Lead the resolution of major infrastructure incidents ensuring timely root cause analysis and preventative improvements.
Accountability for hardware software and maintenance costs of EDCs infrastructure ensuring timely execution of contract renewals and value optimization of portfolio.
Align infrastructure support models with ITSM/ITOM practices (e.g. incident change asset and configuration management).
Governance Risk & Compliance:
Ensure infrastructure platforms and data centre operations adhere to internal policies audit requirements cybersecurity standards and industry regulations (e.g. ISO NIST).
Participate in risk assessments continuity planning and disaster recovery exercises for critical infrastructure components.
Maintain accurate infrastructure inventories documentation and lifecycle plans.
Leadership & People Development:
Lead coach and develop high-performing teams of infrastructure engineers cloud architects and data centre specialists.
Foster a culture of operational excellence innovation and continuous learning.
Collaborate with executive and cross-functional leaders to shape strategic priorities influence technology direction and support enterprise transformation initiatives.1. Infrastructure & Cloud Platforms Strategy and Delivery.
Lead the design deployment and lifecycle management of scalable secure and high-performing compute storage and network infrastructureboth on-premises and in the cloud.
Drive hybrid and multi-cloud adoption strategies (e.g. Azure AWS) ensuring alignment with enterprise architecture security and compliance standards.
Oversee the modernization of legacy infrastructure platforms through automation virtualization and infrastructure-as-code practices.
Partner with application and platform teams to support reliable integrated service delivery across environments.
What we are looking for:
Undergraduate Degree with a specialization in computer science or a related field.
Minimum of 10 years proven experience in managing data centre operations ensuring optimal performance security and efficiency.
Minimum 2 years experience in developing and maintaining IT resiliency plans including cyber recovery and disaster recovery readiness.
Minimum 5 years in leadership roles.
Demonstrated experience to lead and inspire diverse cross-functional teams; including junior and senior staff by fostering an inclusive collaborative and high-performance culture aligned with EDCs values.
Strong knowledge of data centre infrastructure including servers storage systems networking and cooling systems.
Familiarity with data centre standards and best practices (e.g. ANSI/TIA-942 tier classifications).
Knowledge of industry standards and regulatory requirements as it relates to IT Resiliency and Data Centre Operations.
Ability to identify and implement new technologies to enhance data centre operations.
Ability to lead continuous improvement initiatives to optimize processes and performance.
Excellent leadership and problem-solving skills.
Exceptional collaboration communication and influencing skills.
Proven experience in tech fluency and business fluency.
Bilingual in both official languages (English and French).
What will make you stand out:
Graduate degree with specializations in business strategy technology.
Experience in leading an employee centric and innovative service desk ITSM practice Problem Solving Team.
Expert knowledge using analytics to understand employee experience core technology issues.
Experience developing new and innovative success metrics of a forward-thinking digital organization.
Eligibility:
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference This is your chance to join a dynamic growing team and leave your mark on our organization development finance and the world.
Apply today!
Want to learn more about EDC Check our website here
EDCs Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures backgrounds and abilities. At EDC we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow develop succeed and be their truest selves.
We actively encourage applications from women Indigenous peoples visible minorities persons with disabilities and members of the 2SLGBTQI community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants interest in a career at EDC; however only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
Should you require any accommodation during the recruitment and selection process please contact the Recruitment team at .
Required Experience:
Director
Employment Type
Full-Time
