Account Manager
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Job Description
Join Our Global Team as an Account Manager
Future Group a leader in translation and localization since 1994 is expanding its global footprint across North & Latin America Europe Asia and MEA. We are looking for a driven Account Manager with proven experience in the localization industry to play a pivotal role in managing and growing client accounts.
Key Responsibilities:
-Account Growth & Revenue Expansion: Drive account success through upselling cross-selling and renewals consistently exceeding targets.
-Stakeholder Management: Act as the main point of contact for clients including C-level executives ensuring strong and lasting relationships.
-Analytical Insights: Transform numbers and performance data into actionable insights that support strategic decision-making.
-Client Retention & Feedback Management: Handle customer feedback effectively ensuring high satisfaction and long-term partnerships.
-Lead impactful presentations and negotiations including meetings with C-level clients.
-Collaborate closely with cross-functional teams (marketing project management client services) to ensure client success.
-Support multichannel marketing and outreach activities to strengthen client engagement.
-Maintain accurate account data and pipeline tracking using CRM tools (HubSpot Fresh works etc.).
-Stay ahead of market trends and competitors to identify new opportunities.
What Were Looking For
-Experience: 13 years as an Account Manager (localization industry experience is a must).
-Skills: Strong analytical communication and negotiation skills with a client-first approach.
-Tech Savvy: Proficient with CRM tools (HubSpot Fresh works etc.); familiarity with marketing activities is a plus.
-Presentation Skills: Confidence in leading client meetings and delivering compelling business proposals.
-Language: Excellent English proficiency (written and spoken).
Why Future Group
At Future Group youre not just joining a company youre becoming part of a mission to connect the world through language. Youll work with international clients expand your expertise in account management and play a key role in shaping global communication.
Ready to make your mark Apply now and help us connect the world one account at a time.
Employment Type
Full Time
