Product Support Engineer

Allied Reliability is seeking a highly motivated and results driven Product Support Engineer for a construction business driven role. This role combines the strategic and relationship-building aspects of business development with deep technical expertise to support and drive the growth of our business. The ideal candidate will have a strong background in the technical application of lime-based reagents capable of identifying business opportunities and providing technical guidance to optimize our product offerings and solutions. This role is responsible for a geographical region covering the following states: Indiana Illinois Iowa Michigan Wisconsin and Ohio. The candidate can be located anywhere within this region. This position is fully remote with a 50% - 75% travel requirement.

Responsibilities & Duties

• Identify & develop new business opportunities.
• Serve as the subject matter expert on our products services and technical solutions.
• Advise and collaborate with engineers contractors and consultants to showcase the advantages of lime-based solutions; contribute to major projects by engaging with private local state and federal agencies to establish and ensure compliance with statewide specifications and to integrate lime-based solutions in design and construction.
• Establish and foster strong partnerships with state Departments of Transportation (DOT) industry associations construction departments regional contractors geotechnical engineers state road builders associations and other state-specific associations to increase market opportunities for lime-based soil stabilization solutions for highways roads and construction projects.
• Ensure seamless communication between sales marketing and customer service teams to meet and exceed customers needs and expectations.
• Monitor business trends to contribute to strategic business planning discussions including the development and implementation of new products and processes.
• Gather user requirements to develop enhancements to products including technical design services.
• Track investments across new product development initiatives.
• Develops implements and/or delivers technical training to clients as well as internal staff as it relates to our products.
• Work closely with contractors and logistics partners to optimize the supply chain and transportation of lime-based products; ensure efficiency and transparency in the delivery of lime-based materials aiding contractors in effective project management.
• Travel requirements; 50% - 75%

Job Qualifications

• Bachelors degree in engineering business or a related field.
• 10 years in business development or engineering; preferably in the construction or infrastructure industry.
• Knowledge of soil stabilization field operations.
• Familiarity with lime-based products and soil stabilization techniques.

• Strong network within the construction industry including state DOTs and relevant associations.

• Excellent communication and presentation skills.

• Problem-solving mindset with a customer centric focus.
  
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