Customer Service Officer

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Who we are

Join 65000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity inclusion and global citizenship and in return we offer world-class opportunities that lead to exciting careers across a broad range of disciplines. Discover who you can become at AIG.

Your contribution at AIG

Answering customer enquiries and complaints by phone and email
Providing accurate product/marketing/service information to clients
Taking orders and providing after sales service
Maintaining a professional and good image to customers on providing business services
No shifting is required and 5 days work week

What we are looking for

Higher diploma degree or above with 2 years experiences in Call Centre/Customer Service/Sales Support would be preferred
Passed IIQE Paper 1 & 2 would be an advantage
Strong communication skills in English Cantonese; ability to speak in Putonghua will be an advantage
Excellent written manners in both English and Chinese
PC literate and able to type fast.
Able to work independently as well as be a good team player
Detail-oriented and excellent time management with the ability to prioritize issues support multiple tasks and be responsive
Self-motivated eager to learn responsible and patient

It has been and will continue to be the policy of American International Group Inc. its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

At AIG we believe that diversity and inclusion are critical to our future and our mission creating a foundation for a creative workplace that leads to innovation growth and profitability. Through a wide variety of programs and initiatives we invest in each employee seeking to ensure that our people are not only respected as individuals but also truly valued for their unique perspectives.

At AIG we value in-person collaboration as a vital part of our culture which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG our people are our greatest asset. We know how important it is to protect and invest in whats most important to you. That is why we created our Total Rewards Program a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health wellbeing and financial securityas well as your professional developmentto bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the worlds most far-reaching property casualty networks. It is an exciting time to join us across our operations we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG you can go further to support individuals businesses and communities helping them to manage risk respond to times of uncertainty and discover new potential. We invest in our largest asset our people through continuous learning and development in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

Were committed to creating a culture that truly respects and celebrates each others talents backgrounds cultures opinions and goals. We foster a culture of inclusion and belonging through learning cultural awareness activities and Employee Resource Groups (ERGs). With global chapters ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIGs greatest assets and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race color religion age gender gender expression national origin veteran status disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation please send an email to .

Functional Area:

OP - Operations

AIG Insurance Hong Kong Limited

Required Experience:

Unclear Seniority

Who we areJoin 65000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity inclusion and global citizenship and in return we offer world-class opportunities that lead to exciting careers across a broad range of disciplines....

Who we are

Your contribution at AIG

Answering customer enquiries and complaints by phone and email
Providing accurate product/marketing/service information to clients
Taking orders and providing after sales service
Maintaining a professional and good image to customers on providing business services
No shifting is required and 5 days work week

What we are looking for

Higher diploma degree or above with 2 years experiences in Call Centre/Customer Service/Sales Support would be preferred
Passed IIQE Paper 1 & 2 would be an advantage
Strong communication skills in English Cantonese; ability to speak in Putonghua will be an advantage
Excellent written manners in both English and Chinese
PC literate and able to type fast.
Able to work independently as well as be a good team player
Detail-oriented and excellent time management with the ability to prioritize issues support multiple tasks and be responsive
Self-motivated eager to learn responsible and patient