Meta Master Data Coordinator
Req number:
R6279
Employment type:
Full time
Worksite flexibility:
Hybrid
Who we are
CAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients colleagues and communities. As a privately held company we have the freedom and focus to do what is rightwhatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors and we are trailblazers in bringing neurodiversity to the enterprise.
Job Summary
We are looking for a motivated Meta Master Data Coordinator ready to take us to the next level! If you understand ERP/master data systems (AX D365 SAP or equivalent and are looking forward to your next career move apply now
Job Description
We are looking for a Meta Master Data Coordinator.This position willbefull-timeand Hybrid Bengaluru.
What Youll Do
- Create validate and maintain master data for all product categories Contact Lenses FSV SF RX Frames Sunglasses Readers VAs and other non-lens categories in META systems and applications.
- Perform sanity checks and ensure accuracy in LMS ERP and related platforms.
- Set up calculation configurations and packages in CDMS; track and manage setup requests. Maintain the META master data referential.
- -Align priorities with the META Lead and relevant stakeholders.
- Communicate progress timelines and issue resolutions to regions and departments. Collaborate with cross-functional teams (e.g. Globe Frames WWPRO/Globe Lens CATMAN IT support teams) to complete assigned tasks.
- Provide 2nd and 3rd level support for master data issues escalated by customers or internal teams.
- Identify root causes apply corrective/preventive actions and follow proper escalation procedures.
- Propose improvements in master data processes and technical solutions to facilitate faster product introductions.
- Monitor KPIs (volume efficiency accuracy) and report regularly.
What Youll Need
- Bachelors or Masters degree in IT Science or related field.
- 23 years in customer service IT application support or master data management (preferably in FMCG retail or medical devices). Experience in ERP/master data systems (AX D365 SAP or equivalent).
- Basic to intermediate Microsoft Excel skills.
- Basic analysis and problem-solving skills.
- SQL / MSSQL knowledge (preferred).
- Knowledge of product master database management and ERP product management applications.
- Strong verbal and written English communication.
- Proactive quick learner adaptable and detail-oriented.
- Able to work independently and in a team.
Physical Demands
- Sedentary work that involves sitting or remaining stationery most of the time with occasional need to move around the office to attend meetings etc.
- Ability to conduct repetitive tasks on a computer utilizing a mouse keyboard and monitor.
Reasonable accommodation statement
If you require a reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employment selection process please direct your inquiries to or (888).
Required Experience:
IC