Client Services Manager, Locums
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Job Location:
Hollywood, FL - USA
Monthly Salary:
$ 65000 - 75000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you ready to join EPIC STAFFING GROUP and unlock a world of extraordinary opportunities Were not just a company were a dynamic force of innovation and collaboration. Dive into a workplace where your creativity is cherished your growth is prioritized and your impact on healthcare and life sciences is monumental. If youre ready for a thrilling journey where passion meets innovation EPIC is waiting for you. Lets make every day an adventure together!
About the Position:
Epic Physician Staffing is looking for a Client Services Manager who will support a Strategic Business Unit (SBU) and is responsible for building and maintaining strong client relationships managingcurrentclient accounts ensuring customer satisfaction and identifying opportunities for account growth within theircurrentcustomer base.
About Us:
We support a specialized Locum Tenens staffing organization focused on placing highly skilled physicians and advanced practitioners in critical high-demand hospital areas such as Operating Rooms and Surgical Suites. Our internal teams ensure a trusted seamless experience for both providers and clients through responsive service thorough vetting and credentialing and strong operational execution. By enabling clinicians to quickly step into roles where they are needed most we help hospitals maintain care continuity and deliver exceptional patient outcomes. When you join our corporate team youll play a meaningful part in connecting healthcare facilities with the expert talent their communities depend on while supporting providers in doing their best work.
What Youll Do:
Manage a portfolio of accounts and serve as the primary point of contact for all client-specific matters.
Conduct extensive outbound sales calls to generate new business opportunities.
Map client organizations and identify key decision-makers and conduct extensive outbound sales calls to generate new business growth within the account.
Prepare periodic sales reports detailing sales volume potential sales and areas for client base expansion.
Present candidate submissions promptly and collaborate with clients to expedite interviews and offers consistently meeting and exceeding department performance goals.
Develop and implement strategic sales plans to align with division and company objectives.
Foster close professional relationships with client contacts to understand their specific needs and manage their expectations effectively.
Confer with clients and company officials to monitor service quality and resolve any complaints promptly.
Monitor market conditions and competitor activities to ensure competitive pricing and provide management with feedback on market opportunities.
Partner with the internal recruiting team to fulfill each clients unique requests.
Engage with clients and prospects (in person by phone via email) to uncover new business opportunities and articulate the benefits and competitive advantages of the SBU.
What Youll Bring:
Three years of experience selling staffing products and or services to Senior Management level individuals with proven experience in strategic selling major account/national account development and contract negotiation.
Possess an overall knowledge of business functions and understanding of services business strategy policies and procedures and the jobs impact on the organization.
Make quality decisions and meet the timeliness of those decisions.
Work independently see business needs and proactively accomplish them for the betterment of their team and the organization.
Engage others for input contribution and shared responsibility for outcomes.
Present self as a positive representative of the organization.
Establish rapport and maintain mutually productive relationships.
Engage effectively in dialogue.
Salary: $65000 - $75000 Commission
Client Services Manager Full Job Description
The starting salary offer will vary based on the applicants education experience skills abilities internal equity and alignment with market data. This position may also be eligible to participate in a company incentive plan and/or commission plan.
What We Offer:
Vacation and Time Off
Generous PTO Policy
Paid Parental Leave
Twelve Annual Paid Holidays
Office Life and Perks
Active Employee Engagement Programs
Cellphone Stipend
Technology Stipend (for hybrid/remote positions)
Diversity Equity Inclusion and Belonging Program
Some positions may be eligible for hybrid or remote work
Professional Development
Charitable Matching
Health and Wellness
Medical Dental Vision and Hearing Benefits
Wellbeats Health and Wellness Programs
Employee Assistance Program (EAP)
Life and Disability Insurance
Pet Insurance
Financial and Retirement
401K
FSA and HSA Plans
Financial Planning Assistance
Educational Assistance
EEO and Reasonable Accommodation
Epic Staffing Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age housing disability or addition to federal law requirements Epic Staffing Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Epic is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability you may contact us at .
We will consider all qualified applicants for employment including those with criminal histories in a manner consistent with the requirements of applicable federal state and local laws.
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Epic Staffing Group provides unique staffing solutions addressing the significant imbalance in supply and demand in the high growth life sciences staffing and healthcare staffing sectors. One of Epic’s core strengths is our ability to offer multiple service solutions to our clients. T ... View more
