Client Partner, Consulting North America

MC Saatchi is building the agency model of the future. At the heart of this transformation is CEP our global engine that unites Consulting Experience and Performance into one culturally powered growth platform. Were looking for a dynamic and strategic Client Partner to join our this senior client-facing role youll build nurture and grow long-term partnerships with our key clients. Youll act as a trusted advisor understanding clients business challenges anticipating needs and connecting them with our CEP offer. This is a relationship-led role that blends commercial acumen with an understanding of marketing and brand development and client needs.

As a Client Partner you will play a pivotal role and work closely with the Managing Director of North America to lead our Consulting division across the region building an integrated offer that connects brand business and culture. This role is for an entrepreneurial leader who thrives on organic growth and development.

ABOUT THE ROLE

The role sits within our US team. You will be the client lead supporting the practitioner team on strategic projects for major clients across FMCG/CPG Retail Restaurants & Hospitality Healthcare and Sport Entertainment.

You will be an active and engaged leader within either our New York NY Dayton Ohio or Dallas Texas offices responsible for leading the client facing growth development of our top 10 clients.

You should have a passion for growing existing and new client relationships while also able to roll your sleeves up and deliver. There are also opportunities for line management of more junior team members.

KEY RESPONSIBILITIES:

Client Partnership & Strategy

Serve as the lead contact for key client accounts developing deep relationships built on trust and insight.

Understand clients business objectives challenges and industry landscapes to proactively identify opportunities for growth.

Collaborate with data strategy creative teams to translate client goals into effective brand and marketing solutions.

Support clients in long-term planning helping them achieve their business brand and marketing objectives through effective partnership.

Account Growth & Development

Identify and pursue opportunities to expand existing client relationships driving account growth and profitability.

Develop strategic account plans and proposals that align to client needs and identify opportunities to expand accounts into other areas of our agency offer.

Work closely with new business teams to support pitches presentations and cross-sell initiatives.

Monitor account performance ensuring we continue to deliver measurable value.

Leadership & Collaboration

Partner with internal teams to ensure client expectations are met and exceeded across all projects.

Guide and support project managers and client managers on client insight communication and delivery standards.

Foster collaboration between departments to maintain creative excellence and operational efficiency.

Contribute to the agencys strategic direction and reputation through thought leadership and client insight.

Financial Management & Reporting

Oversee account budgets forecasts and profitability in partnership with project and finance teams.

Ensure accurate scoping pricing and commercial management of all work.

Provide regular performance reports and client updates to leadership.

Skills & Experience:

6 years of client-facing experience in a creative branding or marketing agency environment.

Proven track record of building and growing long-term client relationships.

Strong understanding of marketing strategy brand development and creative processes.

Excellent communication negotiation and presentation skills.

Ability to balance strategic thinking with hands-on account management.

Commercially minded with experience managing budgets and revenue targets.

Preferred

Experience managing large or global brand accounts.

Background in brand strategy integrated campaigns or digital marketing.

Experience contributing to agency new business or pitching processes.

ABOUT YOU

To unlock this opportunity youll demonstrate:

Entrepreneurial Drive Resilient adaptable and confident leading through ambiguity to capture opportunities.

Collaborative Mindset A natural connector who thrives in cross-disciplinary global teams.

Curiosity & Creativity Inquisitive insightful and imaginative with the confidence to challenge convention and unlock new possibilities.

Role Model Leadership An authentic leader who inspires loyalty through positivity and self-awareness creating an environment where talent thrives.

Strategic & Commercial Acumen Deep understanding of business and brand strategy product/service innovation and consumer trends driving FMCG growth.

Creative Problem-Solving Ability to address brand and marketing challenges from both strategic and commercial perspectives thinking laterally and creatively.

Breadth of Experience Proven track record working on diverse brand challenges across multiple clients.

Business Development Skills Evidence of success in identifying and converting new business opportunities.

WHAT YOULL GET

For the right candidate we will offer a competitive benefits package including: 20 vacation days 401k match annual pay reviews flexible working and WFH opportunities. Salary is commensurate with experience in the range of $00. Full time permanent role. All candidates must have the ability to work in the US; we are unable to sponsor any work visas for this role.

ABOUT MC SAATCHI GROUP

MC Saatchi Group has pledged its commitment to create a company that values difference with an inclusive culture. As part of this MC Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate celebrates diversity and bases all hiring and promotion decisions solely on merit without regard for any personal characteristics.

If you require any reasonable adjustments throughout the recruitment and selection process please make us aware as part of your application.

All employee information is kept confidential according to General Data Protection Regulation (GDPR).