Technical Service Technician Heavy Equipment

Job Summary:This position is responsible for performing high-quality troubleshooting analysis and repair work on CAT heavy equipment in order to respond to customer needs in a positive caring and timely manner and to ensure maximum value for work addition this position requires a detail-minded individual with thorough construction equipment knowledge. Five years of Caterpillar Construction Machine troubleshooting/diagnosing experience required. #CAT #Caterpillar

What can HOLT CAT offer you

• A competitive salary commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care 401(k) matching & Profit-Sharing plan (ROTH and traditional) paid holidays and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

Essential Functions:

• Performs advanced troubleshooting and diagnosing of equipment malfunctions and failures
• Advises customer of problem areas recommends repair solutions acquires customer approval andorders appropriate parts in order to repair equipment in a timely manner
• Removes and replaces machine components utilizing required technical data and procedures inorder to repair equipment to dealership and CAT standards
• Maintain technical proficiency through self-study and/or successful completion of requiredtraining courses in order to increase job-related competencies
• Performs product improvement updates as needed
• Completes all documents associated with repairs in a timely manner
• Maintains all equipment and work areas keeps in good clean and orderly condition
• Works safely at all times and adheres to all applicable safety policies; complies with allcompany policies procedures and standards
• Works overtime as required by workload and customers needs
• Updates job knowledge by participating in educational opportunities; e.g. Technical ServiceDepartment Training Paths
• Performs other duties as assigned

Knowledge Skills and Abilities:

• Advance knowledge of hydraulics electronic controls electrical systems/components and core machine models
• Thorough knowledge of CAT equipment and tools including their designs uses repair and maintenance
• Demonstrates proficiency with current computer software related hardware and electronic machinesystems
• Operation and control skills - Controlling operations of equipment or systems
• Equipment selection skills - Determining the kind of tools and equipment needed to do ajob
• Ability to assess the condition of used equipment and basic knowledge of used equipmentvalues
• Ability to operate hand tools power tools pneumatic tools and equipment used in mechanicalrepair
• The ability to quickly and repeatedly operate the controls of a machine or a vehicle to exactpositions
• The ability to make precisely coordinated movements of the fingers of one or both hands tograsp manipulate or assemble very small objects
• Ability to work independently and within a team in a fast-paced high-volume environment with an emphasis on accuracy and timeliness
• Exceptional organizational self-management time management and multi-tasking skills
• The ability to read write and understand information
• The ability to listen to and understand information and ideas presented throughspoken words and sentences

Additional Requirements:

• Must have/acquire mechanic hand and pneumatic tools (metric/standard)

Education and Experience:

• Five years of work-related skill knowledge and experience with construction equipment is required
• High school diploma or equivalent preferred
• Valid Drivers license required CDL preferred

Supervisory Responsibilities:

• None

Travel:

• Daily local trips to the customer site with occasional overnight stays are possible

Physical Requirements:

• Must be able to move objects and use abdominal and lower back muscles to provide support overtime without fatigue
• Frequently moves materials or equipment weighing up to 80 lb
• Constant movement and use of limbs; this position requires good manual dexterity coordinationand stamina
• Ascends/descends with gradual or continuous progress by oneself using both hands and feet andclimbs up and down ladders and/or equipment
• Be able to maneuver safely and work underneath equipment
• Routinely reacts to visual auditory and other signals including alarms and instructions andis required to visually inspect work

Disclaimer: Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.

LI-JH1

#LI-HCT

#ZR#JH

#HOLTCAT

#CAT

#CATERPILLAR

#HeavyEquipment

#TechnicalServcies

#CATET

Required Experience:

IC