Claims Analytics Senior Manager
Claims Analytics Senior Manager
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Job Description
We are looking for an individual to design and establish a Claims Analytics function that delivers valuable insights to the business enabling smarter claims and underwriting decisions.
What part will you play If youre looking for a place where you can make a meaningful difference youve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities and youll find your fit amongst our global community of optimists and problem-solvers. Were always pushing each other to go further because we believe that when we realize our potential we can help others reach theirs.
The opportunity:
The International Portfolio Analytics team is an autonomous analytics function embedded within the business focused on delivering key insights. You will partner closely with the claims leadership team to build and develop a dedicated claims analytics capability from the ground up. Your work will deliver actionable insights that drive both strategic decision-making and operational efficiency helping the business better understand claims performance identify emerging trends and unlock opportunities for improvement. This role offers a rare chance to combine technical expertise with real business impact in a high-profile collaborative environment.
What youll be doing:
- Performance analytics produce claims portfolio analyses to help identify and monitor key drivers and characteristics of claims feeding back into underwriting performance
- Operational analytics work with the claims team to help optimise claims processes for example resource modelling and improvement of MI/KPI reporting
- Lead the development of the claims analytics framework for Markel International
- Develop a comprehensive understanding of local business lines market practices claims handling procedures and claims operations
- Collaborate with in-house teams to design and develop dashboards and reports that deliver real-time insights into claims operations and performance relative to predefined objectives.
- Work with underwriting portfolio managers on class-specific projects to help provide input into underwriting strategy
- Provide input into the data strategy of the International claims teams
- Work effectively with an in-house data science predictive analytics teams to develop and enhance advanced insurance claims analytics and tools
- Ensure data quality and integrity by implementing guidelines for data management and governance
- Provide innovative ideas and exhibits for Quarterly Business Reviews to support portfolio steering
- Work with and build relationships across other Support Units to include but not limited to: actuarial underwriting operations ITS delegated and underwriting support services to resolve issues identify areas for improvement and support the achievement of Markel Internationals business priorities.
- Represent the International Portfolio Analytics team as appropriate providing accurate and timely management information to Markel International leadership wholesale leadership and meetings as the need arises.
Our must-haves:
- Strong experience in translating complex business requirements into actionable analytical models that deliver insights
- Extensive experience in data science techniques including statistical modelling machine learning algorithms and AI. Comfortable with model development validation deployment and performance monitoring.
- Advanced programming skills in Python or R and experience with SQL. Experience with data visualisation programs such as Power BI or Tableau is desirable.
- Have outstanding multi-modal communications skills along with data visualisation skills for disseminating management information to various levels across Markel
- Familiarity with London Market specialty insurance and claims processes is highly desirable
- Ability to design build and maintain dashboards and reports to provide real-time insights into claims operations and performance against objectives
- Have demonstrable experience in influencing and engaging with stakeholders using effective communication and ensuring consensus
- Be able to clearly articulate complex techniques and ideas to key stakeholder across the business
- Have a proven track record to successfully lead and deliver to agreed timelines projects and initiatives that require involvement from business leaders across the company
Who we are:
Markel Group (NYSE MKL) a Fortune 500 company with over 60 offices in 20 countries is a holding company for insurance reinsurance specialist advisory and investment operations around the world.
Were all about people We win together We strive for better We enjoy the everyday We think further
Whats in it for you
- A great starting salary plus annual bonus & strong benefits package
- 25 days paid holiday plus Bank Holidays with the opportunity to buy/sell extra leave
- Fantastic company pension scheme private medical and dental cover life assurance travel insurance cover income protection season ticket loan as well as other great benefits on offer
- There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!
Are you ready to play your part
Choose Apply Now to fill out our short application so that we can find out more about you.
Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion colour national origin sex gender gender expression sexual orientation age marital status veteran status or disability status.
We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at or call us at 0 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.
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Required Experience:
Senior Manager
Employment Type
Full-Time
