French Customer Support in Portugal

Aveiro - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Launch Your Career in Customer Support!

Step into a supportive team-driven workplace where professionalism and empathy shape every interaction. If youre proactive detail-oriented and passionate about helping others this could be the opportunity youve been looking for.

Role Overview:

As a Customer Support Specialist youll be the first line of contact for clients assisting them through phone calls emails and live chat. Your role will be to deliver clear solutions resolve issues promptly and create a smooth positive experience for every customer.

Key Responsibilities:

Engage with customers professionally and warmly via phone email and chat
Handle diverse requests from product or service information to troubleshooting and account support
Provide guidance address concerns and ensure clients feel supported throughout their journey
Keep accurate records of all cases and maintain up-to-date documentation
Escalate sensitive or complex issues following company procedures
Collaborate with internal teams to deliver timely and effective resolutions
Consistently meet quality standards and response time targets
Stay current on product knowledge company policies and industry best practices

Requirements:

Fluent in French (C2 level)
EU Citizenship or Portuguese Residency Card
0-1 year of experience in customer support
Strong leadership analytical and communication skills
Eagerness to learn and grow

Why Join Us:

Attractive Salary: Competitive compensation that values your skills
Performance Bonus: Recognizing your achievements
Meal Allowance: Covering your daily meals
Transportation Support: Assisting with commuting costs
Health & Life Insurance: Comprehensive protection for your well-being
Relocation Package: Assistance to make your move smooth and stress-free
Remote Work: Enjoy the flexibility of working from home

Ready to take the next step Apply today and be part of a team that values innovation and excellence!

Launch Your Career in Customer Support! Step into a supportive team-driven workplace where professionalism and empathy shape every interaction. If youre proactive detail-oriented and passionate about helping others this could be the opportunity youve been looking for. Role Overview: As a Customer Su...