Italian Customer Support in Lisbon Welcome Bonus 2000 NO Nights Shifts
Italian Customer Support in Lisbon Welcome Bonus 2000 NO Nights Shifts
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Launch Your Career in Customer Support!
Join a dynamic collaborative environment where professionalism and empathy guide every customer interaction. If youre proactive detail-oriented and passionate about helping people this role could be the perfect match for you.
Role Overview:
As a Customer Support Specialist youll be the first point of contact for clients handling inquiries through phone calls emails and live chat. Your mission will be to provide clear solutions resolve issues efficiently and ensure a seamless customer experience.
Key Responsibilities:
- Communicate with customers in a professional friendly manner via phone email and chat
-
Respond to a wide range of inquiries from service information to account support and troubleshooting
-
Provide guidance resolve concerns and ensure customers feel supported throughout their journey
-
Accurately document cases and maintain up-to-date records of customer interactions
-
Escalate complex or sensitive issues according to established procedures
-
Collaborate with internal teams to deliver accurate timely resolutions
-
Consistently achieve service quality and response time targets
-
Stay informed about product updates company policies and industry best practices to deliver top-tier support
Requirements:
- Fluent in Italian (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your well-being
- Relocation Package: Assistance to make your move smooth and stress-free
Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step Apply today and be part of a team that values innovation and excellence!
Employment Type
Full Time
