Customer Service Representative
Customer Service Representative
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Job Description
Job Title: Customer Service Representative (Hebrew-Speaking)
Location: Estonia (Remote)
Starting Date: 15 December 2025
Schedule:
- Monday to Sunday: 09:00 22:00
- Including bank holidays
About the Role
We are looking for a Hebrew-speaking Customer Service Representative to join our international team in Estonia. You will support customers by handling inquiries resolving issues and ensuring a seamless service experience. This is a fully remote role within Estonia giving you flexibility while working in a professional customer-focused environment.
Key Responsibilities
- Respond to customer inquiries in Hebrew via phone email and chat.
- Provide accurate efficient and empathetic support.
- Troubleshoot and resolve customer issues promptly.
- Escalate complex cases to internal teams when necessary.
- Maintain high standards of customer service in line with company procedures.
Requirements
- Language skills:
- Native or C1/C2 level in Hebrew.
- Minimum B2 level in English (written and verbal).
- Full-time availability.
- Excellent communication and problem-solving skills.
- Strong customer service orientation with attention to detail.
- Must already be based in Estonia (remote work permitted).
Important:
If you are moving from abroad you must confirm Yes I will be moving on my own or I dont need relocation support.
What We Offer
- Full-time contract.
- Competitive salary package.
- Bonus of 100 gross per month (based on KPI fulfillment).
- Remote work flexibility within Estonia.
- Paid work on bank holidays.
- Training and ongoing support for professional growth.
Employment Type
Full Time
