Systems Administration & Support 60%
Provide daily system administration for Workday HCM/Payroll System ( Modules can include Recruiting Onboarding HCM Payroll Performance Management Advanced Compensation Time Keeping HELP Surveys and Learning Management)
Monitor research and resolve problems with Workday. Provide recommendations and alternate solutions. Troubleshoot system issues and ensure appropriate parties are involved
Manage Workday security permissions for end users including intersection security
Base table configuration needed to support the business for changes such as adding deleting and changing cost centers locations earnings and deduction etc.
Create/Update business processes to meet new functional requirements
Participate in the review testing and implementation of Workday releases(RL1/RL2);
Participate in rollout of new Workday modules including Workday Time Advanced CompensationLearning etc.
Research issues in processes that integrate with Workday from ancillary systems including Time Keeping Expense Reporting Identity Management Third Party Benefits administration etc.
Create and execute EIBs to facilitate Mass changes
Create MOMs to effectively manage Tasks generated from other Business Processes
Recommend and implement enhancements in Workday platform
Manage support tickets ensuring adherence to SLAs
Actively utilize Workday support communities to identify best practices and issue resolutions
Decision Support (20%)
Create and run adhoc reports to perform root cause investigations and scope issues properly
Fulfillment of new/change reporting requests for ongoing reports
Provide reporting and data mining support to audit and legal as requested
Continually monitor master data setup and configuration to ensure accuracy and integrity of HR/Payroll configurations
Gather requirements from HR Business Partners to deliver KPIs through dashboards automated reports or other real time tools.
Documentation Training & Communication (20%)
Document key business processes and configuration
Assemble FAQs Quick Start Sheets and other end user materials and ensure they are delivered to the target audience and remain easily accessible in the future
Deliver train the trainer type sessions to allow functionality and process to be understood down to the appropriate levels. Show ability to tailor messages appropriate to the audience
Requirements
Analyst I
Bachelors degree in Information Technology Computer Science Human Resources or related Degree preferred
2 years experience administering Workday HCM platform
Experience supporting Payroll is preferred
Team player with excellent relationship building skills
Must be able to prioritize organize and assess work in order to meet aggressive deadlines and cope in fast-paced environment
Microsoft Excel skills to include the ability to create spreadsheets (e.g. formulas such as V-lookup graphs and pivot tables) required
Demonstrated technical research and analytical aptitude report writing and the ability to analyze data draw conclusions and report findings
Prior experience with data mapping writing test plans and test cases preferred
Demonstrated flexibility ability to deal with ambiguity and willingness to learn new skills
Ability to be on call for production support issues after hours
We offer competitive company benefits to eligible positions such as :
Voluntary Wellness Programs
Benefits may vary based on job country union role and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
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job offers from free email services like Gmail Rediffmail Yahoo mail etc.;
payment of any kind from prospective jobseekers or candidates for employment;
anyone to collect money or agree to any monetary arrangement in return for a job at TK;
checks to job seekers; or
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PLEASE NOTE:
strongly recommends that potential jobseekers do not respond to such fake solicitations in any manner;
will not be responsible to anyone acting on an employment offer that is not directly made by TK;
making an employment offer in return for money is not authorized by TK; and
reserves the right to take legal action including criminal action against such individuals/entities.
TK follows a formal recruitment process through its own HR department and applications are evaluated by its HR department through pre-defined processes. Please visit our official careers website at to view authentic job openings at TK.
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Required Experience:
IC