Service Coordinator
Service Coordinator
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Job Description
** Indigenous candidates are encouraged to self-declare in their cover letter.**
The Service Coordinator will:
Utilize their top-notch organizational skills to ensure timely collection and processing of employee and employer requests
Process all administrative requests relating to group insurance and retirement
Conduct complete and thorough quality review of the administration requests
Liaise with health and dental practitioners as well as insurance carriers as needed to support client inquiries and requests
Take a collaborative & solutions-based approach to client inquiries and engage members of our team to assist in resolving and answering client questions or concerns
Provide support to our Service Team assisting with the planning of employee meetings administrator training and overall administrative support
Assist in new implementation of group insurance and retirement plans
Scan and process incoming administrative requests and forms
Serve as a backup to service & administration team which may include support for incoming calls courier prep and other tasks
To be successful as a Service Coordinator with Life Benefit Solutions you will need:
Experience in Group Insurance & Retirement is an asset
A passion for customer service
Excellent communication skills both written and verbal
Strong attention to detail and the ability to multi-task
Strong interpersonal skills and the ability to deal effectively with a variety of clients
Excellent problem-solving and decision-making skills
Ability to work independently and take initiative
Comfortable working in a fast-paced dynamic environment
Be proactive self-starter with a positive attitude
Team engagement and responsiveness with our clients and partners
Proficiency with the MS Office suite
Whats in it for you:
Have an impact in the communities we serve
Participate in our contributions towards Truth and Reconciliation
Learn by working & collaborating alongside our existing team of experts
Employee benefit and retirement programs are provided
Competitive compensation
A fun flexible and productive work environment
Life Benefits Solutions a Division of People Corporation is a Group Insurance & Retirement Broker servicing Indigenous employers across Canada. We specialize in designing programs that support the unique needs of indigenous and non-indigenous employees and employers.
Providing an inclusive accessible environment where all employees and clients feel valued respected and supported is something were committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to.
Required Experience:
IC
Employment Type
Full-Time
